Branded tracking page
Bring your customers back after-sales. Show product recommendations and latest order status to impress and upsell customers.
Real-time update notifications
Auto-notify customers about the tracking update in real-time with a branded template. Save time to answer 'Where is my package?' queries.
Track and trace all shipments across 700+ carriers worldwide in one place. Get the latest carrier updates automatically.
About AfterShip Order Tracking
AfterShip is a shipment tracking solution for eCommerce businesses to engage customers and boost sales with a branded tracking experience. Provide a better post-purchase experience - now with improved dashboard and shipment sorting features.
Keep your customers updated on the whereabouts of their orders until delivery through an intuitive, customized tracking page and automated notifications.
Try the ultimate order tracking platform for Shopify sellers to tell customers where their order is at any given point in time.
Engage Customers with a Branded Tracking Page
Build your own tracking page to include product recommendations, marketing banners, and Instagram image feeds to impress, engage, and upsell your customers with engaging sales deals. Get insights on the customer's shipping experience via ‘Customer reviews’ and establish more engagement with your customers.
You can also upload your logo and customize the color scheme to conform to your brand identity.
Eliminate Customer Frustration
Assure your customers that their order is on its way and provide them with an estimation of the delivery time and date to reduce customer anxiety.
Notify Customers Before They Ask
Tell your customers where the order is and when it arrives at their door in a timely manner via automated email or text notifications—well before they ask.
Send notifications from your email with customized content and a one-click tracking link. You can also configure the circumstances (in transit, out for delivery, failed attempt, exception, or delivered) a notification is sent.
Leverage this opportunity to send a personalized message to customers and turn them into loyal fans.
Monitor All Shipments in One Go
Track and check delivery status in one place to take remedial actions immediately before upsetting a customer. Integrated with 700+ carriers worldwide, including UPS, DHL, USPS, China Post (ePacket), and China EMS, you can have complete visibility of all shipments statuses.
Reduce Customer Inquiries & Complaints
Reduce customer inquiries on order status by allowing customers to track order status by order number and email or tracking number at anytime.
Find shipments Easily
Search and filter shipments by delivery status, carrier, customer email, and other parameters and resolve delivery incidents faster.
Improve SEO Ranking & Site Traffic
Replace the carrier’s tracking link with our auto-generated link to drive traffic to your site instead of the carrier’s site. Improve SEO and increase organic search.
Track Shipments on the Go
Allow your customers to monitor and track their orders in one place across 700+ couriers on their mobile phones to grow brand trust with AfterShip Android and iOS tracking apps.
External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.
Free to install
50 shipments per month, branded tracking page, order lookup widget, support USPS, UPS, DHL & 700+ carriers.
Most recent reviews
Great support team provide 24 x 7 services. They offer very detail explanation on technical issues. Easy to work with!
DO NOT USE THIS APP! It's like going through hell to get our account deleted. It is taking now over 4 weeks to delete our account and the only thing they can do is to say sorry for the inconvienience caused. HOW DIFFICULT IS IT TO SIMPLY CLOSE OUR ACCOUNT AND DELETE ALL OUR CUSTOMERS DATA??? Seriously you should think twice before getting this app. Surely not GDPR compliant.
We sincerely apologize for the inconvenience caused. We are GDPR compliant.
There was an issue with your account related to billing and the concerned team has fixed it now.
We have sent you instructions for account deletion on your registered email. Please follow the Instruction and your account will be deleted.
Please contact us at email@example.com in case of any queries. (24X7)
Jimmy & Cherry
good app， love using it, and even better is their customer support. They are the really helpful and quick reply.