AfterShip Order Tracking

AfterShip Order Tracking

Free plan available. 7-day free trial.
Rating (4.8)
Reviews

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes

About this app

Launched

May 9, 2012

Languages

English, German, French, Spanish, and Italian

Works with

Shopify Flow, Checkout, Klaviyo, Loox, Shipstation, Omnisend, Judge.me, Postscrip

Proactive order tracking that delights your customers, reduces WISMO, and optimizes delivery.

Offer customers live shipment updates via a branded order tracking page and automated notifications. Use the shipment analytics dashboard to monitor and analyze carrier transit times, on-time rates, and exceptions. Install an AI-powered delivery estimate widget on your product description and checkout pages to build buyer confidence.

Offer customers live shipment updates via a branded order tracking page and automated notifications. Use the shipment analytics dashboard to monitor and analyze carrier transit times, on-time rates, and exceptions. Install an AI-powered delivery estimate widget on your product description and checkout pages to build buyer confidence. more
  • Branded tracking pages with personalized product recommendations to boost sales
  • Timely email and SMS notifications to reduce customer anxiety ​​and WISMO calls
  • Centralized shipment dashboard to track shipment status and identify exceptions
  • AI-powered estimated delivery dates to reassure anxious customers
  • Built-in analytics to get insights into shipment status and on-time performance

Pricing

7-day free trial

Free

Free

  • 50 shipments/month
  • Order lookup
  • Branded tracking pages
  • 24/7 live chat support
  • 800+ courier integrations
  • 7 Standardized order statuses

Essentials

$11/month

or $108/year and save 18%

$0.08 per extra shipment.

  • 100 shipments per month
  • All Free features
  • Email & SMS notifications
  • CSV import & export
  • Shipping performance analytics

Pro

$119/month

or $1,188/year and save 17%

Advanced tools to do more.

  • 2,000 shipments per month
  • All Essentials features
  • Dynamic tracking pages
  • Multilingual tracking pages
  • Klaviyo integration

Free

Free

  • 50 shipments/month
  • Order lookup
  • Branded tracking pages
  • 24/7 live chat support
  • 800+ courier integrations
  • 7 Standardized order statuses

Essentials

$11/month

or $108/year and save 18%

$0.08 per extra shipment.

  • 100 shipments per month
  • All Free features
  • Email & SMS notifications
  • CSV import & export
  • Shipping performance analytics

Pro

$119/month

or $1,188/year and save 17%

Advanced tools to do more.

  • 2,000 shipments per month
  • All Essentials features
  • Dynamic tracking pages
  • Multilingual tracking pages
  • Klaviyo integration

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

4,380 reviews

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive order tracking features, even in the free version. It's praised for its seamless Shopify integration, real-time updates, and intuitive interface. The app is budget-friendly and offers valuable insights through its analytics dashboard. Merchants appreciate the customization options and the branded tracking page, which boosts customer trust. The customer support is noted for its quick response and expertise. The live order tracking feature is described as a game-changer, providing real-time updates to both merchants and customers. The app is recommended for its efficient order management, exceptional customer service, and robust analytics and reporting features.

January 8, 2024

I've recommended AfterShip Tracking to colleagues partly because of the phenomenal customer service. Every time I've reached out with a question or issue, they've been extremely knowledgeable and highly effective in their responses. You can tell they genuinely care about your satisfaction with their app, and that kind of level of attention is brilliant advantage when trying to run an online shop.

The Corporate Girl Planner
United States
Over 3 years using the app
January 10, 2024

Great app that we have been using for a couple of years. I had a small issue today and the support was excellent! Thank you Priya.

Trove & Co.
Canada
About 3 years using the app
Edited March 6, 2024

As a new user, I would like to mention to fast response and great assistance. I had a great call with Gravita and she helped me in all ways to solve my problems and questions.

I come back to say that after my first review, I continue to be satisfied with the support that is provided. Gravita helped me again many times to solve technical and logical problems. Continue this good work, it means a lot.

Chrysaw
Greece
23 days using the app

About this app

Launched

May 9, 2012

Languages

English, German, French, Spanish, and Italian

Works with

Shopify Flow, Checkout, Klaviyo, Loox, Shipstation, Omnisend, Judge.me, Postscrip

Built by AfterShip & Automizely

About AfterShip & Automizely

4.9 average rating

12 years building apps for the Shopify App Store

120 Robinson Road #13-01 Singapore 068913, Singapore, Singapore, 068913, SG

Support

Send a message

support@aftership.com

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