AfterShip Order Tracking & SMS

Order Lookup, Track Order Status, Tracking Page, Insurance

  • Popular with businesses in the United States

Free plan available. 7-day free trial. Additional charges may apply.

Key values section

Tracking Page & Order Lookup

Add your logo, links, products, Instagram feed & more for an engaging experience that drives sales. User friendly, no coding required

Boost Sales with Email & SMS

Select different notification triggers. Work with a flexible drag-and-drop email editor. Drive engagement & sales with Klaviyo emails.

Protect your shipments

Protect your packages against loss, damage, or porch piracy with AfterShip® Protection powered by InsureShield® shipping insurance.

AfterShip Order Tracking & SMS

AfterShip Order Tracking & SMS

AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales.

Monitor all shipments in one go

  • Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place
  • Filter shipments by dates, statuses, couriers, and destination
  • Trace whether all your shipments are being delivered on time and identify any delays/exceptions.
  • Key standardized tracking statuses

Keep customers informed and up to date

  • Embed the AfterShip Track Button for effortless order tracking
  • Automatically insert AfterShip’s tracking link to your Shopify store’s order confirmation and order history pages
  • Add your tracking link to either your store’s header or footer
  • Send delivery notifications to customers and yourself through Email & SMS
  • Configure notifications for Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions
  • Schedule delivery SMS based on the buyer's timezone
  • Auto-send email updates based on the order language for different delivery checkpoints for a delightful post-purchase experience.
  • Set up automated email delivery update workflows to auto-alert customers when the order status changes.
  • Send shipping notifications from your email address
  • Customize messages to include your logo, URL, and product recommendations

Provide a branded experience

  • Automatically generate a tracking page for each shipment and customize the look & feel
  • Customize your tracking page by adding your logo, store URL, and AI-driven product recommendations
  • Set up a custom domain to display the tracking information
  • SSL certificate for users with a verified custom domain

Secure your packages with AfterShip Protection

Protect your packages from loss, damage, and porch piracy with AfterShip Protection, powered by InsureShield shipping insurance.

  • Quick claims approval
  • High % of claims paid quickly
  • Coverage for loss, damage, and porch piracy
  • Protection up to the total value of goods
  • Estimate loss recovery with an ROI calculator
  • Allow customers to opt-in or out of shipment coverage at checkout
  • 24/7 resolution status visibility

Multiple shipping solutions

  • AfterShip connects you with popular couriers worldwide
  • Including UPS, DHL, USPS, China Post (ePacket), and China EMS
  • Standardized layout of tracking results received from different carriers

Delivery date prediction

  • Set clear delivery expectations for your customers by displaying accurate order delivery dates.

Analyze & take action

  • Get powerful insight on shipments, carriers' transit time, notifications, tracking pages, and customer feedback
  • Filter data by date, shipment type, devices, location, visits, and more

Launch date

Integrates with

  • Klaviyo
  • Loox
  • Shipstation
  • Omnisend
  • Judge.me
  • Postscrip
AfterShip Order Tracking & SMS

AfterShip Order Tracking & SMS

AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales.

Monitor all shipments in one go

  • Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place
  • Filter shipments by dates, statuses, couriers, and destination
  • Trace whether all your shipments are being delivered on time and identify any delays/exceptions.
  • Key standardized tracking statuses

Keep customers informed and up to date

  • Embed the AfterShip Track Button for effortless order tracking
  • Automatically insert AfterShip’s tracking link to your Shopify store’s order confirmation and order history pages
  • Add your tracking link to either your store’s header or footer
  • Send delivery notifications to customers and yourself through Email & SMS
  • Configure notifications for Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions
  • Schedule delivery SMS based on the buyer's timezone
  • Auto-send email updates based on the order language for different delivery checkpoints for a delightful post-purchase experience.
  • Set up automated email delivery update workflows to auto-alert customers when the order status changes.
  • Send shipping notifications from your email address
  • Customize messages to include your logo, URL, and product recommendations

Provide a branded experience

  • Automatically generate a tracking page for each shipment and customize the look & feel
  • Customize your tracking page by adding your logo, store URL, and AI-driven product recommendations
  • Set up a custom domain to display the tracking information
  • SSL certificate for users with a verified custom domain

Secure your packages with AfterShip Protection

Protect your packages from loss, damage, and porch piracy with AfterShip Protection, powered by InsureShield shipping insurance.

  • Quick claims approval
  • High % of claims paid quickly
  • Coverage for loss, damage, and porch piracy
  • Protection up to the total value of goods
  • Estimate loss recovery with an ROI calculator
  • Allow customers to opt-in or out of shipment coverage at checkout
  • 24/7 resolution status visibility

Multiple shipping solutions

  • AfterShip connects you with popular couriers worldwide
  • Including UPS, DHL, USPS, China Post (ePacket), and China EMS
  • Standardized layout of tracking results received from different carriers

Delivery date prediction

  • Set clear delivery expectations for your customers by displaying accurate order delivery dates.

Analyze & take action

  • Get powerful insight on shipments, carriers' transit time, notifications, tracking pages, and customer feedback
  • Filter data by date, shipment type, devices, location, visits, and more

Launch date

Integrates with

  • Klaviyo
  • Loox
  • Shipstation
  • Omnisend
  • Judge.me
  • Postscrip

Pricing 7-day free trial

See all pricing options

Free

Free

  • 50 shipments/month
  • Order lookup
  • Branded tracking pages
  • 24/7 live chat support
  • 800+ courier integrations
  • 7 Standardized order statuses

Essentials

$11/month

or $9/month billed at $108 once per year

$0.08 per extra shipment above 100.

  • 100 shipments per month
  • All Free features
  • Email & SMS notifications
  • CSV import & export
  • Shipping performance analytics

Essentials Plus

$35/month

or $29/month billed at $348 once per year

$0.08 per extra shipment above 500.

  • 500 shipments per month
  • All Free features
  • Email & SMS notifications
  • CSV import & export
  • Shipping performance analytics

Pro

$119/month

or $99/month billed at $1,188 once per year

Additional plans are available

  • 2,000 shipments per month
  • All Essentials features
  • Dynamic tracking pages
  • Multilingual tracking pages
  • Klaviyo integration

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    80% of ratings are 5 stars
  • 4 of 5 stars
    11% of ratings are 4 stars
  • 3 of 5 stars
    3% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    5% of ratings are 1 stars

DealtaDealdesigns

Location Australia

Quiet easy to use for new users, set up was fast too. customer support was fast and efficient. all issues solved and even emailed.

Ellumenation

Location United States

This is a great app with amazing capabilities. The only thing is the pricing can start to get real high as your business grows. Also, the tracking page and email templates aren't as customizable as you'd think they would be. If you want more options when it comes to making the templates a part of your brand, you're going to have to buy the pro plan ($110/month) to integrate with Klaviyo. Overall, this is still an amazing app, especially for business owners that are trying to scale. A few orders from your store should easily cover the cost of their most expensive plan.

Wooppy

Location Belgium

L'équipe d'aftership prend le temps de vous expliquer tout étape par étape. c'est une aide précieuse. merci

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