AfterShip Order Tracking & SMS

Order Lookup, Track Order Status, Tracking Page, Email Updates

  • Popular with businesses in the United States

Free plan available. 7-day free trial. Additional charges may apply.

Key values section

Tracking Page & Order Lookup

Add your logo, links, products, Instagram feed & more for an engaging experience that drives sales. User friendly, no coding required

Boost Sales with Email & SMS

Select 7 different notification triggers. Work with a flexible drag-and-drop email editor. Drive engagement & sales with Klaviyo emails.

Boost On-time Delivery Rate!

Easily track all order statuses in one place. Find shipments easily by delivery status, carrier, customer email and other parameters.

AfterShip Order Tracking & SMS

AfterShip Order Tracking & SMS

AfterShip provides seamless post-purchase experience to drive customer loyalty and additional sales.

Monitor all shipments in one go

  • Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place
  • Monitor the current order status with a smart dashboard
  • Filter shipments by dates, statuses, couriers, and destination
  • Trace whether all your shipments are being delivered on time and identify any delays/exceptions.
  • 7 Standardized tracking statuses

Keep customers informed and up to date

  • Embed the AfterShip Track Button for effortless order tracking
  • Automatically insert AfterShip’s tracking link to your Shopify store so that customers can track shipments effortlessly at the order confirmation and order history pages
  • Add your tracking link to either your store’s header or footer or both and make it easy to track orders
  • Send delivery notifications to customers through Email & SMS
  • Send internal notifications to yourself through Email & SMS
  • Configure notifications for Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions
  • Schedule delivery SMS based on the buyer's timezone
  • Send multilingual email notifications. Add, remove, or set a default language for your email updates for different delivery checkpoints without a hassle. Auto-send email updates based on the order language for a delightful post-purchase experience.
  • Set up automated email delivery update workflows to auto-alert customers when the order status changes.
  • Shipping notifications will be sent from your email address, and you can customize messages to include your logo and URL, to increase brand recognition.

Provide a branded experience

  • Automatically generate a tracking page for each shipment and customize the look & feel
  • Customize your tracking page by adding your logo and store URL
  • Set up a custom domain to display the tracking information and improve the searchability of your website
  • SSL certificate for users with a verified custom domain
  • Drive traffic to your site instead of the carrier’s site and increase the organic search

Multiple shipping solutions

  • AfterShip connects you with 900+ couriers worldwide
  • Including UPS, DHL, USPS, China Post (ePacket), and China EMS
  • Standardized layout of tracking results received from different carriers

Delivery date prediction

  • Set clear delivery expectations for your customers by displaying accurate order delivery dates.

Analyze & take action

  • Get powerful insight on shipments, carriers' transit time, notifications, tracking pages, and customer feedback
  • Filter data by date, shipment type, devices, location, visits, and more

Launch date

Integrates with

  • Klaviyo
  • Loox
  • Shipstation
  • Omnisend
  • Judge.me
  • Postscrip
AfterShip Order Tracking & SMS

AfterShip Order Tracking & SMS

AfterShip provides seamless post-purchase experience to drive customer loyalty and additional sales.

Monitor all shipments in one go

  • Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place
  • Monitor the current order status with a smart dashboard
  • Filter shipments by dates, statuses, couriers, and destination
  • Trace whether all your shipments are being delivered on time and identify any delays/exceptions.
  • 7 Standardized tracking statuses

Keep customers informed and up to date

  • Embed the AfterShip Track Button for effortless order tracking
  • Automatically insert AfterShip’s tracking link to your Shopify store so that customers can track shipments effortlessly at the order confirmation and order history pages
  • Add your tracking link to either your store’s header or footer or both and make it easy to track orders
  • Send delivery notifications to customers through Email & SMS
  • Send internal notifications to yourself through Email & SMS
  • Configure notifications for Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions
  • Schedule delivery SMS based on the buyer's timezone
  • Send multilingual email notifications. Add, remove, or set a default language for your email updates for different delivery checkpoints without a hassle. Auto-send email updates based on the order language for a delightful post-purchase experience.
  • Set up automated email delivery update workflows to auto-alert customers when the order status changes.
  • Shipping notifications will be sent from your email address, and you can customize messages to include your logo and URL, to increase brand recognition.

Provide a branded experience

  • Automatically generate a tracking page for each shipment and customize the look & feel
  • Customize your tracking page by adding your logo and store URL
  • Set up a custom domain to display the tracking information and improve the searchability of your website
  • SSL certificate for users with a verified custom domain
  • Drive traffic to your site instead of the carrier’s site and increase the organic search

Multiple shipping solutions

  • AfterShip connects you with 900+ couriers worldwide
  • Including UPS, DHL, USPS, China Post (ePacket), and China EMS
  • Standardized layout of tracking results received from different carriers

Delivery date prediction

  • Set clear delivery expectations for your customers by displaying accurate order delivery dates.

Analyze & take action

  • Get powerful insight on shipments, carriers' transit time, notifications, tracking pages, and customer feedback
  • Filter data by date, shipment type, devices, location, visits, and more

Launch date

Integrates with

  • Klaviyo
  • Loox
  • Shipstation
  • Omnisend
  • Judge.me
  • Postscrip

Pricing 7-day free trial

See all pricing options

Free

Free

  • 50 shipments/month
  • Order lookup
  • Branded tracking pages
  • 24/7 live chat support
  • 800+ courier integrations
  • 7 Standardized order statuses

Essentials

$11/month

or $9/month billed at $108 once per year

$0.08 per extra shipment above 100.

  • 100 shipments per month
  • All Free features
  • Email & SMS notifications
  • CSV import & export
  • Shipping performance analytics

Essentials Plus

$35/month

or $29/month billed at $348 once per year

$0.08 per extra shipment above 500.

  • 500 shipments per month
  • All Free features
  • Email & SMS notifications
  • CSV import & export
  • Shipping performance analytics

Pro

$119/month

or $99/month billed at $1,188 once per year

Additional plans are available

  • 2,000 shipments per month
  • All Essentials features
  • Dynamic tracking pages
  • Multilingual tracking pages
  • Klaviyo integration

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    80% of ratings are 5 stars
  • 4 of 5 stars
    11% of ratings are 4 stars
  • 3 of 5 stars
    3% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    5% of ratings are 1 stars

enapoo

Location United Kingdom

Best app I use for order tracking. It is user friendly and I truly love the experience. Best app I use for order tracking. It is user friendly and I truly love the experience.

MyGarminStraps

Location France

Très bon rapport qualité prix, des fonctionnalités très utiles pour mettre en place un système de suivi digne de ce nom.

SWELL Wakesurf

Location United States

This app is required to use their aftership returns appropriately, which is not disclosed. The free trial of this app will propagate with all your old orders so you can not test with new orders. All of their apps require you to add at least one more of their other apps adding lots of additional cost to the system and setup/maintenance time. Their customer service line consistently put me with different agents in the same chat so I had to constantly repeat myself and then reapprove them to look into the problem. Then they said they were not able to solve basic issues. Bad experience all around. Wasted lots of time and money on their app system. Highly recommend you look elsewhere for a solution.

Developer reply

May 26, 2022

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Tushar Jolly
Team AfterShip

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