AfterShip Order Tracking & SMS

Order Lookup, Track Order Status, Tracking Page, Insurance

Shopify app insights
  • Popular with businesses in the United States

Free plan available. 7-day free trial. Additional charges may apply.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Up-to-date tech: works with the latest themes

Key values section

Tracking Page & Order Lookup

Add your logo, links, products, Instagram feed & more for an engaging experience that drives sales. User friendly, no coding required

Boost Sales with Email & SMS

Select different notification triggers. Work with a flexible drag-and-drop email editor. Drive engagement & sales with Klaviyo emails.

Protect your shipments

Protect your packages against loss, damage, or porch piracy with AfterShip® Protection powered by InsureShield® shipping insurance.

App details

AfterShip Order Tracking & SMS

AfterShip Order Tracking & SMS

AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales.

Now access our admin portal in German, French, Spanish, and Italian.

Monitor all shipments in one go

  • Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place
  • Filter shipments by dates, statuses, couriers, and destination
  • Identify any delays and exceptions
  • Key standardized tracking statuses

Keep customers informed and up to date

  • Embed the AfterShip Track Button for effortless order tracking
  • Automatically insert AfterShip’s tracking link to your Shopify store’s order confirmation and order history pages
  • Add your tracking link to either your store’s header or footer
  • Embed tracking page on Shopify using proxy URL or iFrame code
  • Send delivery notifications to customers and yourself through Email & SMS
  • Configure notifications for Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions
  • Schedule delivery SMS based on the buyer's timezone
  • Auto-send email updates based on the order language for different delivery checkpoints for a delightful post-purchase experience.
  • Set up automated email delivery update workflows to auto-alert customers when the order status changes.
  • Send shipping notifications from your email address
  • Customize messages to include your logo, URL, and product recommendations

Provide a branded experience

  • Automatically generate a tracking page for each shipment and customize the look & feel
  • Customize your tracking page by adding your logo, store URL, and AI-driven product recommendations
  • Set up a custom domain to display the tracking information
  • SSL certificate for users with a verified custom domain

Secure your packages with AfterShip Protection

Protect your packages from loss, damage, and porch piracy with AfterShip Protection, powered by InsureShield shipping insurance.

  • Quick claims approval
  • High % of claims paid quickly
  • Coverage for loss, damage, and porch piracy
  • Protection up to the total value of goods
  • Estimate loss recovery with an ROI calculator
  • Allow customers to opt-in or out of shipment coverage at checkout
  • 24/7 resolution status visibility

Multiple shipping solutions

  • AfterShip connects you with popular couriers worldwide
  • Including UPS, DHL, USPS, China Post (ePacket), and China EMS
  • Standardized layout of tracking results received from different carriers

Delivery date prediction

  • Set clear delivery expectations for your customers by displaying accurate order delivery dates.

Analyze & take action

  • Get powerful insight on shipments, carriers' transit time, notifications, tracking pages, and customer feedback

Launch date

Integrates with

  • Klaviyo
  • Loox
  • Shipstation
  • Omnisend
  • Judge.me
  • Postscrip
AfterShip Order Tracking & SMS

AfterShip Order Tracking & SMS

AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales.

Now access our admin portal in German, French, Spanish, and Italian.

Monitor all shipments in one go

  • Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place
  • Filter shipments by dates, statuses, couriers, and destination
  • Identify any delays and exceptions
  • Key standardized tracking statuses

Keep customers informed and up to date

  • Embed the AfterShip Track Button for effortless order tracking
  • Automatically insert AfterShip’s tracking link to your Shopify store’s order confirmation and order history pages
  • Add your tracking link to either your store’s header or footer
  • Embed tracking page on Shopify using proxy URL or iFrame code
  • Send delivery notifications to customers and yourself through Email & SMS
  • Configure notifications for Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions
  • Schedule delivery SMS based on the buyer's timezone
  • Auto-send email updates based on the order language for different delivery checkpoints for a delightful post-purchase experience.
  • Set up automated email delivery update workflows to auto-alert customers when the order status changes.
  • Send shipping notifications from your email address
  • Customize messages to include your logo, URL, and product recommendations

Provide a branded experience

  • Automatically generate a tracking page for each shipment and customize the look & feel
  • Customize your tracking page by adding your logo, store URL, and AI-driven product recommendations
  • Set up a custom domain to display the tracking information
  • SSL certificate for users with a verified custom domain

Secure your packages with AfterShip Protection

Protect your packages from loss, damage, and porch piracy with AfterShip Protection, powered by InsureShield shipping insurance.

  • Quick claims approval
  • High % of claims paid quickly
  • Coverage for loss, damage, and porch piracy
  • Protection up to the total value of goods
  • Estimate loss recovery with an ROI calculator
  • Allow customers to opt-in or out of shipment coverage at checkout
  • 24/7 resolution status visibility

Multiple shipping solutions

  • AfterShip connects you with popular couriers worldwide
  • Including UPS, DHL, USPS, China Post (ePacket), and China EMS
  • Standardized layout of tracking results received from different carriers

Delivery date prediction

  • Set clear delivery expectations for your customers by displaying accurate order delivery dates.

Analyze & take action

  • Get powerful insight on shipments, carriers' transit time, notifications, tracking pages, and customer feedback

Launch date

Integrates with

  • Klaviyo
  • Loox
  • Shipstation
  • Omnisend
  • Judge.me
  • Postscrip

Pricing 7-day free trial

See all pricing options

Free

Free

  • 50 shipments/month
  • Order lookup
  • Branded tracking pages
  • 24/7 live chat support
  • 800+ courier integrations
  • 7 Standardized order statuses

Essentials

$11/month

or $9/month billed at $108 once per year

$0.08 per extra shipment above 100.

  • 100 shipments per month
  • All Free features
  • Email & SMS notifications
  • CSV import & export
  • Shipping performance analytics

Essentials Plus

$35/month

or $29/month billed at $348 once per year

$0.08 per extra shipment above 500.

  • 500 shipments per month
  • All Free features
  • Email & SMS notifications
  • CSV import & export
  • Shipping performance analytics

Pro

$119/month

or $99/month billed at $1,188 once per year

Additional plans are available

  • 2,000 shipments per month
  • All Essentials features
  • Dynamic tracking pages
  • Multilingual tracking pages
  • Klaviyo integration

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Busy Bee Herbs LLC

    Location United States

    Harsh at AfterShip was so resourceful and truly made sure I was completely comfortable with this new system before ending the chat. As a new eCommerce business owner, I truly believe that this app will really make things easier for me when it comes to shipping and refunds.

  • Thumberio

    Location Cyprus

    Started using AfterShip before 2 days and I really like the uncomplicated design of the website. The customer support is great as well, they are very responsive and quick!

  • Dynasty Collect

    Location United States

    Very quick and helpful service, gave me what I needed in a timely manner without dragging things on.

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