AfterShip Order Tracking & SMS

AfterShip Order Tracking & SMS

by AfterShip & Automizely

Order Lookup Page, Track Order Status, Shipping Notifications.

4.5 of 5 stars(2585 reviews)

Email & SMS Notifications

Select 7 different notification triggers. Work with a flexible drag-and-drop email editor and embed special offers. Drive engagement & sales

Order Tracking Dashboard

Easily track all order statuses in one place. Find shipments easily by delivery status, carrier, customer email and other parameters.

Tracking Page & Order Lookup

Add your logo, links, products, Instagram feed & more for an engaging experience that drives sales. User friendly, no coding required


About AfterShip Order Tracking & SMS

AfterShip provides the best post-purchase experience to drive customer loyalty and additional sales.

Monitor all shipments in one go

  • Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place
  • Monitor the current order status with a smart dashboard
  • Filter shipments by dates, statuses, couriers, and destination
  • Trace whether all your shipments are being delivered on time and identify any delays/exceptions.
  • 7 Standardized tracking statuses

Keep customers informed and up to date

  • Embed the AfterShip Track Button to allow effortless order tracking
  • Automatically insert AfterShip’s tracking link to your Shopify store so that customers can track shipments effortlessly at the order confirmation and order history pages
  • Add your tracking link to either your store’s header or footer or both and make it easy to track orders
  • Send delivery notifications to customers through Email & SMS
  • Send internal notifications to yourself through Email & SMS
  • Configure notifications for: Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions
  • Send multilingual email notifications. Add, remove, or set a default language for your email updates for different delivery checkpoints without a hassle. Auto-send email updates based on the order language for a delightful post-purchase experience.

  • Shipping notifications will be sent from your email address, and you can customize messages to include your logo and URL, to increase brand recognition and the probability of repeat purchases

Provide a branded experience

  • Automatically generate a tracking page for each shipment and customize the look & feel
  • Customize your tracking page by adding your logo, store URL and impact SEO to generate more sales
  • Set up a custom domain to display the tracking information and improve the searchability of your website
  • SSL certificate for users with a verified custom domain
  • Drive traffic to your site instead of the carrier’s site and increase the organic search

Multiple shipping solutions

  • AfterShip connects you with 700+ couriers worldwide
  • Including UPS, DHL, USPS, China Post (ePacket), and China EMS
  • Standardized layout of tracking results received from different carriers

Analyze & take action

  • Get powerful insight on shipments, notifications, tracking pages, and customer feedback
  • Filter data by date, shipment type, devices, location, visits, and more

Integrates with

  • Klaviyo,
  • Loox,
  • Shipstation,
  • Omnisend,
  • Judge.me,
  • Postscrip

Media gallery

Support

Pricing

Free

Free

  • 50 shipments/month
  • Order lookup
  • Branded tracking pages
  • 24/7 live chat support
  • 800+ courier integrations
  • 7 Standardized order statuses

Essentials

$9/month

  • 100 shipments per month
  • All Free features
  • Email & SMS notifications
  • CSV import & export
  • Shipping performance analytics
  • Klaviyo integration

Essentials Plus

$29/month

  • 500 shipments per month
  • All Free features
  • Email & SMS notifications
  • CSV import & export
  • Shipping performance analytics
  • Klaviyo integration

Pro

$69/month

  • 1,000 shipments per month
  • All Essentials features
  • Dynamic tracking pages
  • Multilingual tracking pages

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    76% of ratings are 5 stars
  • 4 of 5 stars
    13% of ratings are 4 stars
  • 3 of 5 stars
    3% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    6% of ratings are 1 stars

Most recent reviews

Demelano

I love this app. The support is very reactive, easy to use. It enables to really take into consideration our clients with ease!
Recommended.

Charm Adoring

Just Amazing, i couldn't ask for any better help. He was wonderful and very patient with me. Lovely!

United Sodas of America

Amit was so helpful to offer screen share attention to our customer's pending parcels left marked 'Returned To Sender'. But we found system limits user from updating status to reflect replacements sent.

Developer reply

June 17, 2021

Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com.

Regards,
Neelima Aggarwal
Team AfterShip