I uninstalled the app as it didnt work. I contacted support, waited days and no one replied. Really disappointed. ---- As mentioned, I never got any email from your company. Can you please send the email from April 26th again.
Chris here. We did receive your email and responded on April 26th... but you must not have received it. Can you double check your inbox and let me know?
Either way I’m more than happy to help out however I can, and sorry about the trouble!
Edit: I've tried to send my reply again - it should be going to a gmail address... if you don't see that would you mind sending an email to firstname.lastname@example.org - maybe we'll have better luck with that.