Calificación general
4,8
Recuentos por nivel de calificación
  • El 90% de las calificaciones son de 5 estrellas
  • El 7% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
7 de febrero de 2023

My store still say I don't have an age verification app. My store still say I don't have an age verification app.

The Spot
Estados Unidos
Alrededor de 1 mes usando la aplicación
6 de marzo de 2023

Werkt perfect! Duidelijke uitleg over het gebruik van de app. Echt een aanrader voor iedereen die een 18+ pop up nodig heeft.

Champagnez
Países Bajos
Alrededor de 1 mes usando la aplicación
24 de diciembre de 2022

excellent, efficace et joli. Le pop up est rapide et bien optimisé même sur mobile. Les couleurs sont customisables

Herbaly CBD
Francia
Alrededor de 1 mes usando la aplicación
Essential Wolf respondió 24 de diciembre de 2022

Thank you so much for your feedback!

30 de marzo de 2023

super nice to have. I really enjoyed how the app was really easy to use. Zero knowledge of programing is needed.

Ocean City Exotics
Estados Unidos
29 días usando la aplicación
12 de mayo de 2023

Didn't work at all, Even upgraded to paid version but would not initiated pop up in my website, I found a much better app that does what I need it to do.

VAPE SWIFT
Estados Unidos
27 días usando la aplicación
Essential Wolf respondió 15 de mayo de 2023

HI Vape Swift,

Thanks for reaching out. I apologize for the inconvenience. As, I see you didn't enable the app block and that's the main reason the pop up didn't showed up. Our support team tried to contact you to resolve the issue.

We already given the brief instructions to enable the pop up age verification in the "Installation tab". We are always here to help you, our customer support is available for 24x7.

We hope this solution meets yours needs. Please let us know if you have any questions. Your feedback is valuable to us.

Since our brand is built upon our customer's feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Could you please update the feedback. 😊

Thanks and Regards
Essentialwolf Team

21 de diciembre de 2022

Works just fine. Appreciate the free Premium Features that come with writing this review. Elsewise I cannot see mich about this app so far.

CNNBZ
Alemania
26 días usando la aplicación
Essential Wolf respondió 21 de diciembre de 2022

Thank you for your kind words. Hope we will add more new features in upcoming days. Thank you so much :)

Fecha de modificación: 18 de abril de 2023

DO NOT USE THIS APP.

Update 3: Now they are lying about me. I had the issues before it switched to a paid model, I never threathened to give a 1 star review, but after them harassing me, I downgraded my review. I was in fact not friendly after them reaching out for me for the fifth time asking me to delete my review. Also, I have used a single one of the free credits. ONE. So, another lie from their side. Just don't make the mistake of giving them your data. They will misuse it.

Update 2: Its actually insane. They are now harassing me. They visit my website all day, use the chat function and even though my store is not even open to customers outside of germany, they proceed to say my website is lagging very hard, just to make me think that it's my fault, and the lag wasn't caused by the app. It's just insane and unprofessional. Don't ever give these people your data, they will not leave you alone, even if you beg them. They will continue harassing you until you delete your bad review. I've reported them to Shopify already.
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Update 1: Their team reached out via my websites chat and rudely asked me to modify my 2 star review, because "others do not have the issues" that I have, instead of asking if we can try to fix the issue. All they care about is the review, not that it works. They proceed to ask me to modify the order very rudely. I definetely do not recommend this. There are better options.
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Old Review: It didn't only make the website lag and appear very unsmoothly, it has also switched to a paid app now. That's it for me.

MYSTAH
Alemania
25 días usando la aplicación
Essential Wolf respondió 17 de abril de 2023

Updated Review: Our support team reached out and visited his website again to check the issue without our app and we felt his whole store is lagging to much. We didn't said anything wrong and he is making his own assumptions. In fact, He doesn't have a common sense to talk with the person. Firstly, he rudely talked to our support team (they wanted to help him) and threatened us to give 1 star with bad review which he did. He was happy when the app was free and wasn't having any issue until we introduced paid model(Due to server, development and maintenance cost). Even though we given 100 free credits to all existing users. He used all credits and doesn't wants to pay.

At this point we proudly say that we are serving more than 5k+ merchants and we didn't face this kind of issue.

Our first moto is to priorities our customers and provide friendly support. We also have words with Shopify team to handle this situation.

Old Review: Thank you for taking the time to provide us with your feedback. We're sorry to hear that you're not satisfied with the recent changes to our app. However, we want to clarify that our app is designed to be fast and responsive, and we have not received any other reports of lag or unsmoothness on the website. Other merchant reported, it's fast, secure & doesn't affect store speed.

Regarding the switch to a paid model, we understand that this may be a disappointment for some users. However, we believe that it's the best way for us to continue providing a high-quality service and investing in the development and improvement of our app.

We value your feedback and appreciate the opportunity to improve our app. If you have any further suggestions or concerns, please don't hesitate to reach out to us :- essentialwolfy@gmail.com

Best regards
Essentialwolf

7 de marzo de 2023

Only just installing this app but it looks promising. I hope it works much better than the last one I tried. I will update after use.
Thank you

LUXE
Canadá
23 días usando la aplicación
27 de abril de 2023

Easy to use platform that took me no more than 10 minutes to setup. The customer support team was very responsive in providing a solution to an alignment issue within minutes.

Peter James Co.
Estados Unidos
22 días usando la aplicación
14 de diciembre de 2022

Very easy to set up and use helps make sure my site is for target customers, putting my mind at easy

Stefani's Secret Sinsations
Canadá
18 días usando la aplicación
Essential Wolf respondió 14 de diciembre de 2022

Thank you so much for the kind words, we will always be here to support your business on this eCommerce journey.