Avis (35)
Affiner
-
Par note
I was trouble trying to get the app to show on my website, I reached out to Zooomy Apps via email, and received a response and help within minutes! I’m beyond impressed with their level of customer service!
Extremely easy to do. Customer service was quick and efficient. They took care of me with no confusion and did exactly what I needed. It looks great! thank you very much.
Zoomy is always quick to respond, and has excellent customer service! Highly recommend adding Zoomy apps to your business!
Not only did it significantly slow down the checkout process, the app also doesn't work! It allows customers to bypass the T&C and move straight to checkout. I had to uninstall it.
We are very sorry for the delayed response but it takes a few minutes to address a query in a queue. We responded to you within 35 minutes.
It looks like the app was not enabled from your end, we do not enable it automatically because sometimes the customers do not want to show it right away so we give that option to them so that they can enable it.
Please accept the request sent to you from the Shopify partner account. Our app set up team will do this for you within the next 2-4 business hours.
Late night issue, app didn't immediately work with our theme. Reached out and immediately received assistance and a quick good looking fix. Excited to try this. The only reason it's not 5 stars yet is because this is a new app for us and I will give it time but customer service was 100.
This app is great for two reasons: (a) it gives me proof the client signed the Ts & Cs (it shows up in the additional details section of the order information) and (b) it's the only checkbox app I've found that prevents customers avoiding the checkbox by using the Paypal dynamic checkout button. So I can finally have Paypal on my site. Was easy to install too.
awesome experience with the support chat! they helped me right away! i'm using this app on a daily basis
Tried a lot of apps, this one is really great and good support, very fast response. I suggest everyone should try this app!
Works realy good! Awesome support always there to help. I can recommend the App. Works with debutify too
Sehr gute App, hatte bei vielen anderen Terms and condition Apps das Problem das andere Applikationen nicht mehr funktioniert haben (zb. loox). Mit dieser App funktioniert alles einwandfrei! Support ist auch super, hab n ticket geschrieben und keine 30 min später wurd das Problem gelöst. Kann die App nur empfehlen
I used this app too help out my store to have my store look more professional. I give them 10 stars.
l'app funziona molto bene e anche il servizio clienti , rapidi veloci e ti aiutano a configurare l'app in modo perfetto per il tuo tema.
I used this app to add a 18+ age verification checkbox in cart which is required by law here in NZ. Easy to use and great customer service.
1st: their customer support is the best I've worked with, we had a glitch implementing their app - I contacted them by email - they answer within 10 minutes - 20 minutes later everything was done and working!
2nd: the App performs exactly as described - no issues, exactly what we needed.
App didn't work in the first theme we used. Tried putting it on the side cart and it wouldn't work (they installed). We used a different theme to try and get this to work and they wouldn't even attempt to install it for us. They said it wouldn't work on this one without even trying. 0/2 themes we tried and it doesn't work? Not a good app and a waste of time.
Thanks for helping attempting to install the first time, but if your app doesn't work in an ajax cart, it doesn't work. 99% of themes on Shopify use this. Most people do not actually go to the cart page and checkout rendering this app completely useless.
Hello Dominic,
Hope you find my message well.
Customer satisfaction is extremely important to me. I understand you have an issue with my app and I want to work with you to get it resolved asap.
Please give me 1 chance to work with you to clearly understand the needs and with my Sr. developer. I am sure I will be able to change your experience.
I request you to please check all my apps on Shopify and see all the reviews my app has. My customers are very happy with my app and customer service.
I understand issues arise and I want to assure you that I will do everything possible that can make you experience better.
Regards,
Cator
I have to say, I am impressed.
Having an issue, I sended a request and get the things done...7 minutes later...on a Friday...night (it is for me).!!!
The app does what it say and that's all what I'm asking.
But having a support like that make me free of mind and that's worth a lot when you are working on your website. So thank you. :-)
Really great customer service! Great app too.
It will be nice if they try to also customise the app to match with the EU laws.
Great app and great customer support! They helped me multiple of times with the problems i got with my store!
I recommend it.Team was very helpful and solve my problem in no time! Great application .BEEEESTTTTt
Great app and great customer service! Initially the app wasn't showing so I contacted their customer support and I had a response within minutes and it now works!
Die App macht das was Sie soll und gerade heutzutage ist das mit dem Datenschutz ein riesiges Thema.
Die Installation hat bei mit nicht gleich geklappt. ABER der Support hat innerhalb von 5 Minuten (ich glaube es war sogar weniger) sofort geholfen und per Gastzugang alles eingestellt.
Vielen Dank und beste Grüße
Very useful and easy to install. You can ask for help if you don't know how to make it compatible with the buy now button. Their app set up team will reply you in a very short time.
Very useful app and easy to install. I've installed "Agree to terms app" and definitely going to check other apps.
Great tech support, response really fast.
I used the app to help me get customers to acknowledge they have read and understood the T&Cs. This is especially important to us with delivery delays expected due to Covid-19. The support was great in getting the app installed. Thank you!
They helped faster than I could've hoped for. Great app - better service! Thanks to this team for making this possible.
The app didn't show up on our website, but they fixed it right after contacting them. Really helpful!
Needed support and they were quick to respond and handle my concerns. No complaints, great customer service
Perfect and excellent add-on to my cart page. Exactly what I was looking for. Very satisfied with the fast customer service to help me get it added to my theme. 1000x recommend!
After installing the app I was unsure exactly how to add on to my store. Contacted the team to ask them to do it for me. They replied and did it straight away. Very quick response. Over a weekend I asked about something else and their response was just as quick and did another add on for me. Extremely helpful. I definitely recommend this app.
I needed help with adding the code and it was taken care of that night! Then I needed an additional tweak to apply only to one collection. They were able to accommodate this, again very promptly. VERY helpful! I am so excited that this feature works for my store!
App works amazing! Just had a few setup issues which were no fault of the app, more my own technical abilities. The service I got with these issues was incredible. Felt like i was paying 29.99 a month rather then 2.99... Thanks guys!
Super schneller und kompetenter Service, hat mir schnell geantwortet und mir die App in sehr kurzer Zeit installiert. Top, Danke!
the customer service is amazing! I needed help today setting up the app for the first time on Good Friday and they replied back in minutes to help. thank you!
I used this app to put my terms and conditions on my Cart page to protect our company, legally. I had issues installing myself because my theme is VERY customized. However, I reached out to their team and told them that I was having trouble, and they replied and installed the Terms and Conditions box exactly where I wanted it, within hours! They were polite, kind, and they do excellent work. I would HIGHLY recommend this app. I honestly could not be happier. Thank you all very much!
The app wasn't working correctly with my theme. I emailed them and within a few hours, the problem was fixed.
I'm very happy with the customer service and the product.
If you want something simple and powerful, that does the job, then definitely give this app a go!
These people are awesome. I added this app to a new website. I had some trouble in my installation and reached out. They actually responded,helped, fixed my errors and continued helping until I had what I needed. So many other apps that I have tried have no actual support behind them. These people were great. Kind support and a great app!
Fantastic Customer Service, very quick to help me install the code on my theme! Looks good on my page and works perfectly.
Due to my website theme the app wasn't initially showing the "agree to term of service" checkbox but I contacted customer support and the issue was promptly handled by their staff. Fantastic service and I'm a very happy subscriber!
This is such a easy app to install and customize ee. I had a small issue with it and staff responded quick and professional. Problem solved in less then 5 mins, definitely recommend!
The app works exactly like it should. Very helpful staff. Quick to answer any of my silly questions!
Amazing customer service. Had trouble adding the code - customer service added the code themselves.
The app works great for my needs selling a service. Support is great and fixed my styling issue right away. In the future you should link to a signature page too.
The app works great and is easy to install.
The team responds very quick to your requests and it takes little time to sort out the problems with them, A+ service
I wish I could add this to specific products but I am glad I can at least use it at checkout. Had an issue loading it myself but the support was very quick, easy and helpful!
The app is easy to install and does exactly what it says. I suggest it to everybody looking for something like this.
The app does what it says and the developers were super quick to effectively help me with the set up!
Great app! It's always good to have a terms and conditions check box. This was exactly what I was looking for something simple to use.
I love this App! Easy to install and very user friendly especially to someone not as tech savvy as I am. Download it and you will also find it very useful.
Hi guys, the app does what he needs to do, and if it does not work directly the support is outstanding.
Quick to respond, problem solving & very helpfull.
Also not a expensive app, overall very pleased!
I'm new to the online biz and needed help with adding the code. The response time was QUICK! And they resolved my issue promptly! The app says exactly what it says it will and I'm super excited to launch my online store pskhaircompany.com! Thanks, Zooomy!
I installed the app this morning and I had some problems to install it correctly on my site.
The support Team has been quickly, excellent and the problem has been issued! Now the app is exactly how it was supposed to be according to my preferences. 5 Stars because the review doesn't allow me to give more than that.
I needed an app to inform my customers of the wait time when ordering and they needed to check the box that they had understood this! This app is perfect for me.
I couldn't work out how to integrate the app on my store, i emailed them expecting a reply in a day or so, but i got a response so quick and they sorted it all for me. Thanks so much
I just installed my store and it works very well. Also the customer support is very supportive as well.
Very excited about this app as it ensures that customers need to acknowledge your return policy and cannot continue without checking the box! Easy install and no issues thus far!
Wonderful and quick customer service. I emailed with an issue with placing my terms on my website and within 1 hour, it was done. I love this app!