WritePilot ChatGPT AI Content

Hello Team,

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience with our WritePilot ChatGPT AI Content app didn’t meet your expectations. Providing a helpful and reliable app, along with excellent support, is our top priority, and we regret that we fell short in your case.

In regard to your concerns, as mentioned in our support ticket, the content generated by the app depends on the settings you choose, including the selected model and the type of generation (standard or with custom prompts). For optimal results, we recommend using the 4o model along with custom prompts, as they allow you to specify all the key details you’d like to see in the generated content. Custom prompts are especially helpful in tailoring the output to your specific needs. We would have been happy to discuss these recommendations further during a live call, but unfortunately, we didn’t receive a response about rescheduling the session.

Regarding your billing concerns, we’d like to clarify that Shopify manages all billing processes for apps on their platform. Unfortunately, charges may still apply if the app is uninstalled after the billing cycle has started. That said, as per your refund request on March 3rd, we promptly issued a full refund, as we always aim to ensure fairness in situations like this.

If you’re open to giving WritePilot another try, we’d be more than happy to revisit your case and provide personalized recommendations to ensure the app meets your specific needs. Whether through a support ticket or a live call, our team is here to guide you every step of the way.

Thank you once again for your feedback, it’s invaluable in helping us improve both our app and the service we provide. If there’s anything further we can assist you with, please don’t hesitate to reach out.

Best regards,
Amasty Team

Hello ZenXstore Team,

Thank you for taking the time to share your feedback, and we sincerely apologize for any frustration or inconvenience you’ve experienced. We understand how important it is to have a seamless and transparent experience, and we deeply regret that our WritePilot ChatGPT AI Content app didn’t meet your expectations.

We want to assure you that providing excellent support to our customers is always our top priority. While our app does not offer a trial period, we always encourage our customers to reach out to our support team if they encounter any challenges or need assistance in achieving the desired results. Our goal is to provide solutions and help you make the most of the WritePilot ChatGPT AI Content app. When we received your request, our team reached out to offer additional support to help with any challenges with the app and to ensure you had the best possible experience with WritePilot ChatGPT AI Content app.

As of now, your refund has already been processed and is scheduled to be issued by April 7 as part of Shopify's vendor payout schedule. While the timing of the refund process is determined by Shopify’s system, we appreciate your patience while this is completed.

We truly value your feedback, as it helps us improve both our product and customer experience. If there’s anything else we can do to address your concerns or make things right, please don’t hesitate to reach out to us directly in the support ticket. We’d be happy to assist further.

Once again, we’re sorry for the inconvenience and thank you for giving WritePilot ChatGPT AI Content a try. We hope to have the opportunity to serve you better in the future.

Best regards,
Amasty Team

Hello Team,

Thank you for taking the time to leave a review for our ChatGPT AI Content Generator app for Shopify. We are sorry to hear that your experience did not meet your expectations, and we would like to understand more about what went wrong.

Your feedback is incredibly important to us as it helps us improve our app and services. Since the review didn't include any specific details, we would appreciate it if you could share more about your experience. This will allow us to address any issues and make necessary improvements.

Please feel free to reach out to us directly at help-center@amasty.com. We are committed to reviewing any issues and ensuring that you have a positive experience with our app.

Thank you again for your feedback. We hope to have the opportunity to serve you better in the future.

Best regards,
Amasty Team