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We were looking for form builder that was easy and quick to set up, had conditional logic, notifications, and form layouts that would fit with the aesthetics of our site. We are very pleased with how FormCRM checks all boxes.
The built-in AI creates accurate forms that need very little adjustments, if any. The form status feature (new inquiry, in progress, reviewed, etc.) is a valuable plus as it allow us to quickly follow up on each submission within the app, without having to manually export and consolidate data elsewhere.
We had a few questions during the implementation, and the support we received from the customer service team (thank you Adnan!) was excellent.
We absolutely recommend this app!
Thank you for the wonderful review! We’re delighted FormCRM’s AI, tracking, and design features are helping streamline your workflow. Our team truly appreciates your kind words, and we’re excited to keep supporting your success!
— Adnan
Highly recommended – Great app & even better support!
We actively use FormCRM: AI Form builder & CRM in our Shopify store and we’re absolutely thrilled! The app itself is well-designed, stable, and offers everything you need for modern forms and efficient CRM integration. But what truly stands out is the outstanding customer support provided by Adnan and the entire team.
Whether it’s small questions or custom requests – the team responds quickly, kindly, and with real problem-solving skills. Not only were all our inquiries handled promptly, but they even added special features just for us, tailored exactly to our setup. That level of service is incredibly rare!
The app is already excellent – but the customer service has far exceeded all our expectations. A big thank you to Adnan and the dedicated team behind FormCRM. You’re doing an amazing job!
A clear recommendation from us!
Thanks so much for the amazing review! We're delighted to hear that you're enjoying our form builder and support. We appreciate your kind words and recommendation!
This app is very user-friendly, and the support team is quick and outstanding. I was missing a feature, and the next day they added it to the app. Really impressive!
Appreciate the feedback. We're committed to fast iteration and glad the new feature met your needs.
Amazing app, with all the bells and whistles required for not only basic forms but also for more complex, logic-based forms.
Great support, fast responses, and resolutions to any questions or queries. We would recommend this app for any form related need.
Thank you for the fantastic feedback! We’re thrilled our app meets your needs for both simple and complex forms, and we’re glad our support team could be there with quick, helpful responses. We truly appreciate your recommendation!
— Adnan
Easy to use app and supergood and fast support in case you have a question about a form or setting that you want to make. I recommend this app!
Very good and easy to use app. The support team is super quick, helpful and responsive. Can only highly recommended!!
Thanks for the strong recommendation. Glad our form builder app and support are working well for you. We're here if you need anything further.
Great app for what I need BUT with efficiency in customer service!
Thank you
Great Service with fast support.
Super elastic form, highly recommend
Thank you for the great review. We're glad the form flexibility and support met your expectations.
This app is one of the best form apps I have used, and the team is very supportive and helpful.
Thank you for the kind words. We're glad our form builder app and support met your needs. Reach out anytime for advanced configurations or feature requests.
We recently migrated our website from a WordPress and WooCommerce setup to Shopify. Our previous setup relied heavily on Zoho One for triggering marketing automations and managing multiple workflows based on form submissions. Moving to Shopify, we were faced with the challenge of replicating these workflows and creating forms that matched our site's theme, including complex, multistep forms. Unfortunately, Shopify's native options fell far short of meeting our needs.
Initially, we explored bespoke development solutions, which came with significant costs. That’s when we discovered FormCRM by Axilweb Limited, and it completely transformed our approach.
FormCRM not only met all our requirements for form creation and styling but exceeded them by providing an AI-driven prompt system. This feature allowed us to create highly complex, multistep forms simply by crafting a well-written prompt. The resulting forms matched our theme's styling perfectly, right out of the box—saving us significant time and effort.
What truly sets Axilweb and FormCRM apart though, is their exceptional support. When we explained our need to create a customer directly from a form submission and the option to add tags for triggering workflow automations, their team didn’t just listen—they acted. Axilweb implemented these features into the app, tailoring it to our exact needs. Their responsiveness and willingness to adapt the app for their users’ requirements are unparalleled.
FormCRM is far more than just a form builder. It bridges the gap between simple form submissions and powerful workflow automations. It’s not just the best form creation app on Shopify—it’s a comprehensive solution for businesses that need seamless integrations and robust automation capabilities.
If you’re looking for a powerful, flexible, and user-friendly form creation solution on Shopify with exceptional support, FormCRM by Axilweb Limited is the clear choice. We couldn’t recommend it more highly.
Thank you for the excellent review! We're delighted that FormCRM, our advanced form builder, has effectively met your needs. It's great to hear our team can provide the customization you require. We're motivated by your feedback and are always here to support you further!