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Contacted Support and haven't heard from them yet.
USA People this app isn't for us as the price currency saying INR instead of USD.
Update: They fixed the issue
I honestly feel horrible when I need to leave a negative review but honestly this needs to be said.
1: The AI had no idea what I actually sell and was recommending products I don't sell and recommending products from other websites.
2: The AI had no clue my items were handmade though it says it everywhere. I was asking pretty simple questions it should know.
3: The AI went on to recommend even more things I don't sell or from other websites. I asked her about policies and she was inaccurate.
Uninstalled instantly. Hope you guys get better in the future! Good luck everyone else. :)
We're genuinely sorry for the frustration you experienced, and we appreciate your kind detailed feedback. We would like to talk further on this and have dropped an email to you. We're really sorry about it again, will make sure that this won't happen again in future.
I'm managing store my myself, AI takes care of support queries itself and recommends my products accurately. Was able to setup AI quickly. Very supportive team