Octocom AI CX & CS suite
- Pricing
-
$200/month. Free trial available.
- Highlights
- Works with the latest themes
- Rating
- 4.8 (6)
- Developer
- Octocom LTD
Featured images gallery
Improve customer experience and support with AI to boost sales, build loyalty, and reduce costs.
Is your support team overwhelmed by repetitive inquiries? Octocom’s 24/7 conversational AI handles both pre-sale and post-sale questions, from product recommendations and delivery queries to order changes and returns. By reducing ticket volume and response times, and integrating with Gorgias, Zendesk, and other help desks, Octocom frees up your team to focus on critical tasks, while increasing customer conversions and loyalty.
- AI Post sale support: order management, order tracking, product usage
- Personalized product recommendations for potential customers
- 24/7 Answers to questions about product features, availability, specifications
- AI constantly reads and scans your catalog and website so it's always up-to-date
- Omnichannel connectivity: Email, Instagram, Whatsapp, Messenger, Telegram
- Highlights
- Works with the latest themes
Languages
English
Works with
- Zendesk
- Gorgias
- Klaviyo
- Richpanel
- Reamaze
- Recharge
Categories
Real-time messaging
Automated responses
Pricing
Basic
$200 / month
$15 per each additional 50 conversations after 350 conversations
- 350 conversations per month included
- AI Product Recommendations
- AI Order Management
- Branding
- Integrations
- Analytics
- 24/7 Live Support
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (6)
I want to thank Laurynas and Lukas from the Octocom team. They have been nothing short of excellent! The software is great, packed with features and customisation options, and their support has been outstanding from the very beginning.
They even created a dedicated Slack channel for us to communicate directly, which made onboarding and ongoing support super smooth. Their responsiveness and willingness to adapt to our needs have made a real difference.
Highly recommend Octocom to anyone looking for a flexible and well-supported solution!
We’ve really enjoyed partnering with Octocom! The platform makes managing customer conversations so much easier, and the team behind it has been incredibly helpful and supportive. It’s refreshing to work with a company that truly cares about both its technology and its clients.
Great company - Their AI-driven technology is powerful, intuitive, and genuinely makes a difference
Support
App support provided by Octocom LTD.
Resources
Developer
20 lawn lane, 41 the academy, London, ENG, SW81GA, GB
Launched
August 22, 2024
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