Aide: Agentic AI for CX

Aide: Agentic AI for CX

Priser
Fra $3,600/måned
Vurdering
5,0 (2)

Aide is the agentic AI CX partner for brands that want to turn support into a growth engine

Aide is the agentic AI customer experience partner for brands that want to turn support into a growth engine, with faster response times, higher CSAT, stronger retention, repeat purchases, and greater customer lifetime value. Aide works alongside your team to resolve routine conversations with agentic AI and accelerate team members with data-based drafts for complex cases. With deep helpdesk and courier integrations, Aide powers every interaction with real order and tracking data.

Aide is the agentic AI customer experience partner for brands that want to turn support into a growth engine, with faster response times, higher CSAT, stronger retention, repeat purchases, and greater customer lifetime value. Aide works alongside your team to resolve routine conversations with agentic AI and accelerate team members with data-based drafts for complex cases. With deep helpdesk and courier integrations, Aide powers every interaction with real order and tracking data. mer
  • Data-based AI drafts for team members in conversations, trained on your brand
  • Compliant AI Agent that resolves WISMO and address changes and more end-to-end
  • Aide gets smarter the longer you use it. Every interaction refines the AI
  • Triage every message and set strategy per topic: draft or use full agentic AI
  • Backlog processing: clear backlogs during peak sales and seasonal surges

Språk

Engelsk

Denne appen er ikke oversatt til Norsk (bokmål)

Fungerer med

  • CRM
  • Custom APIs
  • Front
  • Gorgias
  • Salesforce
  • Zendesk

Priser

Growth

$3,600 / måned

Funksjoner

  • Inbound AI Triage
  • Agentic AI automation
  • Team copilot
  • Standard integrations

Scale

$9,600 / måned

Funksjoner

  • Everything in Growth plus
  • Monthly performance review
  • Priority support + custom workflow build
  • Dedicated onboarding

Operations

$18,000 / måned

Funksjoner

  • Weekly syncs with Aide CX team
  • Quarterly business reviews & ROI report
  • Dedicated Aide account lead
  • Custom reporting dashboards

Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag. Se alle prisalternativer

Omtaler (2)

Samlet vurdering
5
Antall per vurderingsnivå
  • 100 % av vurderingene er 5 stjerner
  • 0 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 0 % av vurderingene er 1 stjerner
2. september 2024

Our team is super happy with Aide! We currently use Zendesk and as such needed an AI solution that works with our existing CX platform and allows us to fully leverage our Shopify data to cut down support times and costs. Aide was a perfect fit as it integrates with both and seamlessly helped our agents get through tickets faster and automatically populates ticket fields on Zendesk!

Patchstore24
Tyskland
Rundt 1 måned bruker appen
12. april 2024

We have been working with Aide for a couple of months now and they have been exceedingly responsive and helpful to our needs. Throughout the process, the Aide team has taken our feedback well and made this as smooth as possible.

Wicked Clothes
USA
Rundt 2 måneder bruker appen
Aide Support Inc. svarte 16. april 2024

Thank you so much for the wonderful 5-star review! We're thrilled that Aide has been a smooth and successful solution for your business needs!

We're committed to providing excellent service and support, and your feedback helps us do our best! Thanks for sharing your feedback and positive experience working with Aide!

Brukerstøtte

App-støtte leveres av Aide Support Inc..

Ressurser

Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).

Utvikler

Aide Support Inc.

Suite 2400, 333 Bay Street, Toronto, ON, M5H 2T6, CA

Lansert

1. februar 2024

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