Aide: Agentic AI for CX

Aide: Agentic AI for CX

Ceny
Od $3,600/miesiąc
Ocena
5,0 (2)

Aide is the agentic AI CX partner for brands that want to turn support into a growth engine

Aide is the agentic AI customer experience partner for brands that want to turn support into a growth engine, with faster response times, higher CSAT, stronger retention, repeat purchases, and greater customer lifetime value. Aide works alongside your team to resolve routine conversations with agentic AI and accelerate team members with data-based drafts for complex cases. With deep helpdesk and courier integrations, Aide powers every interaction with real order and tracking data.

Aide is the agentic AI customer experience partner for brands that want to turn support into a growth engine, with faster response times, higher CSAT, stronger retention, repeat purchases, and greater customer lifetime value. Aide works alongside your team to resolve routine conversations with agentic AI and accelerate team members with data-based drafts for complex cases. With deep helpdesk and courier integrations, Aide powers every interaction with real order and tracking data. więcej
  • Data-based AI drafts for team members in conversations, trained on your brand
  • Compliant AI Agent that resolves WISMO and address changes and more end-to-end
  • Aide gets smarter the longer you use it. Every interaction refines the AI
  • Triage every message and set strategy per topic: draft or use full agentic AI
  • Backlog processing: clear backlogs during peak sales and seasonal surges

Języki

Angielski

Ta aplikacja nie została przetłumaczona na język Polski

Współpracuje z

  • CRM
  • Custom APIs
  • Front
  • Gorgias
  • Salesforce
  • Zendesk

Ceny

Growth

$3,600 /miesiąc

Funkcje

  • Inbound AI Triage
  • Agentic AI automation
  • Team copilot
  • Standard integrations

Scale

$9,600 /miesiąc

Funkcje

  • Everything in Growth plus
  • Monthly performance review
  • Priority support + custom workflow build
  • Dedicated onboarding

Operations

$18,000 /miesiąc

Funkcje

  • Weekly syncs with Aide CX team
  • Quarterly business reviews & ROI report
  • Dedicated Aide account lead
  • Custom reporting dashboards

Wszystkie opłaty są naliczane w USD. Opłaty cykliczne i zależne od użytkowania są pobierane co 30 dni. Zobacz wszystkie opcje cen

Recenzje (2)

Ogólna ocena
5
Liczba recenzji z daną oceną
  • 100% ocen to oceny z 5 gwiazdkami
  • 0% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 0% ocen to oceny z 1 gwiazdkami
2 wrzesień 2024

Our team is super happy with Aide! We currently use Zendesk and as such needed an AI solution that works with our existing CX platform and allows us to fully leverage our Shopify data to cut down support times and costs. Aide was a perfect fit as it integrates with both and seamlessly helped our agents get through tickets faster and automatically populates ticket fields on Zendesk!

Patchstore24
Niemcy
Około miesiąca korzystania z aplikacji
12 kwiecień 2024

We have been working with Aide for a couple of months now and they have been exceedingly responsive and helpful to our needs. Throughout the process, the Aide team has taken our feedback well and made this as smooth as possible.

Wicked Clothes
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
Aide Support Inc. odpowiedział(a) 16 kwiecień 2024

Thank you so much for the wonderful 5-star review! We're thrilled that Aide has been a smooth and successful solution for your business needs!

We're committed to providing excellent service and support, and your feedback helps us do our best! Thanks for sharing your feedback and positive experience working with Aide!

Pomoc techniczna

Pomoc techniczną dla aplikacji zapewnia Aide Support Inc..

Zasoby

Ten programista nie oferuje bezpośredniego wsparcia w języku: Polski.

Deweloper

Aide Support Inc.

Suite 2400, 333 Bay Street, Toronto, ON, M5H 2T6, CA

Wprowadzenie na rynek

1 luty 2024

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