Aide AI Support Automation

Aide AI Support Automation

Preços
Plano gratuito disponível. Avaliação gratuita disponível.
Classificação
5,0 (2)

Aide is the easiest way to use AI for automating support workflows and question answering

Aide is the easiest way to get customer insights, automate repetitive workflows like order tracking, returns, and exchanges, assist support agents with AI suggestions, and use knowledge to answer common customer questions automatically. Aide analyzes customer messages to find possible automations and gives you the tools you need to configure workflows to bring intelligence and efficiency to your support operations.

Aide is the easiest way to get customer insights, automate repetitive workflows like order tracking, returns, and exchanges, assist support agents with AI suggestions, and use knowledge to answer common customer questions automatically. Aide analyzes customer messages to find possible automations and gives you the tools you need to configure workflows to bring intelligence and efficiency to your support operations. mais
  • Automate knowledge-based question answering and order tracking
  • Automate returns, exchanges and other operations based on store policy
  • Agent assist tooling to help human agents respond to customers faster
  • Support multiple stores and brands with AI and bots in one Aide account
  • CRM and API integrations to read data or perform actions

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Funciona com

  • Zendesk
  • Front
  • Custom APIs
  • CRM

Preços

Free

Gratuito

  • Get started with a free trial today!

Essentials

$300 / mês

  • Up to 800 conversations per monthfor individuals and small teams
  • ✓ Automated workflows
  • ✓ Unlimited tagging
  • ✓ Agent suggestions

Avaliação gratuita de 30 dia

Pro

$500 / mês

  • Up to 2,500 conversations per month for growing teams
  • ✓ Everything in Essentials plus
  • ✓ Hands-on Support from our team
  • ✓ Fully guided imple

Avaliação gratuita de 30 dia

Pro Plus

$800 / mês

  • Up to 4,000 conversations per month for scaling businesses
  • ✓ Everything in Pro plus
  • ✓ Dedicated Slack Support
  • ✓ Weekly Onboarding Meetings

Avaliação gratuita de 30 dia

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços

Avaliações (2)

Avaliação geral
5
Pontuação por nível de classificação
  • 100% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
2 de setembro de 2024

Our team is super happy with Aide! We currently use Zendesk and as such needed an AI solution that works with our existing CX platform and allows us to fully leverage our Shopify data to cut down support times and costs. Aide was a perfect fit as it integrates with both and seamlessly helped our agents get through tickets faster and automatically populates ticket fields on Zendesk!

Patchstore24
Alemanha
Aproximadamente 1 mês usando a aplicação
12 de abril de 2024

We have been working with Aide for a couple of months now and they have been exceedingly responsive and helpful to our needs. Throughout the process, the Aide team has taken our feedback well and made this as smooth as possible.

Wicked Clothes
Estados Unidos
Aproximadamente 2 meses usando a aplicação
Questão respondida por Aide Support Inc. 16 de abril de 2024

Thank you so much for the wonderful 5-star review! We're thrilled that Aide has been a smooth and successful solution for your business needs!

We're committed to providing excellent service and support, and your feedback helps us do our best! Thanks for sharing your feedback and positive experience working with Aide!

Assistência

Assistência à aplicação fornecida por Aide Support Inc..

Recursos

Este programador não oferece assistência direta em Português (portugal).

Programador

Aide Support Inc.

Suite 2400, 333 Bay Street, Toronto, ON, M5H 2T6, CA

Lançada

1 de fevereiro de 2024

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