Air Product Reviews App & UGC

Great Support, very fast feedback and great application for reviewing the products. I Recommend this app!

日本のマーチャントにも強くお勧めしたいアプリです。

私たちのストアは既に1000以上のレビューコンテンツを保有していたが、既存のレビューアプリに不満がありました。そこで、あらゆるアプリを試したところAir Product Reviews App & UGCが私たちにとって理想的な機能を備えていた。そしてこれらが無料であることに驚きました。

管理画面は英語ですが、直観的な操作が可能なのでgoogle翻訳などを使って対応が可能です。他社のアプリからのインポートも統合性が高く簡単にできました。1000件近い画像付きレビューが2-3分でインポートできる処理速度も非常に早い。さらにカスタマーサポートが日本の営業時間内でも迅速に対応してくれます。私の様々な疑問にCS担当の"Hana"さんが対応してくれました。これからも愛用したいと思います。

Liz were very professional and help us with the setup. I was completely impressed with her professionalism and customer service.

I was searching for a review app for my shop and come across this app. What caught me is that it is totally free! And reviews so far are excellent. I read on and decided to install the app for the shop. Because that I had reached out to them and done up my csv file. Still can't upload successfully. So I sent in to support and attended by Sunny and Toby. She's been such a great help. She helped me to check and see that the file was already loaded successfully. Then she helped me to set up the review box. Since online, I asked a lot of questions and she was patient throughout. I further asked her to help me set up the star rating which I think Toby is the one helping me. While I was waiting, I was doing other things. It was set up pretty fast. My experience with the support was great! I hope they can continue and keep it up and high quality service over the time.

Great app! way better than other competitors like loox, absolutely great customer service.
the sales rep assigned to me was super patient, even when I was probably being a bit of a tech dummy. She explained everything.
Thanks to air and Abby, my reviews are now looking super clean. This is gonna be a huge boost for my store and it's all thanks to her awesome customer service.

Seriously, give Abby a high five (or maybe a promotion!) from me. She's the best!

Great ! I highly recommend you guys to use this app. It works perfectly and the customer support agent - Liz as well as the support service are really enthusiastic.

Great app, and it's free :)
We will definitely continue to use it.
Special thanks to Hana, who helped to resolve the issue very quickly!

Nice customer service, I like it! ssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

Jasmine was very helpful and quick....you can even allowing them to access into your theme and they can change it for you!

Ótimo aplicativo, com interface simples e intuitiva, além de que a atendente Emily do aplicativo é muito simpática e retirou todas as minhas dúvidas