Air: Product Reviews App & UGC
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I installed Air Product Review as it is one of the few that integrates with my loyalty program. It is not as intuitive as the old review app I was using, but for the integration, I think it is enough.
Whenever I needed help from the support, I was promptly replied, especially from Hana.
Hana was so quick and on point with her support and very patient with my questions and mistakes.
I wish all shopify apps support worked like her, my life would be much easier.
Here’s a concise and flexible reply:
Hi Cisterli,
Thank you for your thoughtful feedback! 😊 We’re glad you chose Air Product Review for its integration with your loyalty program, and we’re thrilled that Hana provided such quick, patient, and effective support. Your kind words mean a lot, and we’ll be sure to share them with Hana. If you need anything else, we’re always here to make your experience even better!
Best regards,
The Air Reviews Team
Ironically I dont write many reviews, but this has got to be one of the best apps on Shopify for review management , you can easily use more than one review source seamlessly and thier product is very easy to use and fully customisable . Also their support is excellence after months of using the free plan problem free , Today i had a issue and Spoke with Hana in support, who was polite and extermley efficent. The issue was resolved in under 10 minutes if that. 5 stars from me
Hi LUSH.4.U,
Thanks so much for the great review! 😊 We're glad to hear that Air Reviews has been easy to use and customizable for you. It's awesome that Hana could help resolve your issue so quickly. Your 5-star rating means a lot to us!
We’re here whenever you need us!
Best regards,
The Air Reviews Team
The Air Product Reviews App & UGC is excellent! It’s incredibly easy to use and has significantly boosted the trust factor on my Shopify store. The customer support is outstanding—available instantly whenever I need help, which has made setup and troubleshooting a breeze. The app’s seamless integration for collecting and displaying reviews, along with user-generated content, has really helped engage our customers. Highly recommended for anyone looking to improve social proof and sales conversion!
Hi Mad Monkey,
Thank you for the amazing feedback! 🌟 We’re delighted to hear how the Air Product Reviews App & UGC has boosted trust and engagement on your store. It’s fantastic that our seamless integration and instant support have made your experience so smooth. Your recommendation means the world to us—thank you for choosing Air Reviews to enhance your social proof and conversions!
Best regards,
The Air Reviews Team
Jasmine and William were super helpful today. I had a question about colors/fonts and expected to get code to enter or worse-- the runaround. Instead, they quickly jumped to action and fixed my issue within minutes. This is the best service I have received for a Shopify App. Thank you Jasmine and William for taking care of my problem today.
Hi Jacob Hill Leather,
Thank you for sharing your experience! 😊 We’re so glad Jasmine and William provided such quick and effective support to address your color and font adjustments. It’s wonderful to hear they exceeded your expectations and made the process hassle-free. We’re always here if you need anything else—thank you for your kind words!
Best regards,
The Air Reviews Team
the app is quite straight forward I feel the pricing is fair for the features it integrates exceptionally with my shopify theme you can look https://stahlsteelworks.com. I couldn't find a setting and Jasmine from support was very helpful provided me with a photo of where the setting was and I was able to find it.
Hi Stahl Steel Works,
Thank you for your feedback! 😊 We’re thrilled to hear the app integrates seamlessly with your Shopify theme and that you find the pricing fair for the features. A big shoutout to Jasmine for her helpful support and clear guidance. If you ever need further assistance, we’re always here for you!
Best regards,
The Air Reviews Team
app on which I immediately had some difficulty due to my lack of knowledge. despite this, Jasmine from support helped me impeccably with screenshots of the work done and additional instructions to help me in the long term as well as solving the problem quickly and professionally
Hi Druid Glow,
Thank you for sharing your experience! 😊 We’re glad Jasmine could step in to provide quick and professional help, along with the extra instructions and screenshots to make things easier for you in the long run. If you need any more support, we’re always here!
Best regards,
The Air Reviews Team
App is great. We had a slight issue with the review stars showing up when we updated our theme but Audrey and Toby got them put back for us in no time!
Hi AO Coolers,
Thank you for your feedback! 😊 We’re glad to hear you’re enjoying the app and that Audrey and Toby were able to quickly resolve the issue with your review stars after the theme update. If you ever need further assistance, we’re always here to help!
Best regards,
The Air Reviews Team
I could not speak more highly about AirReivews and in particular their customer service. I worked with Hana to fix a problem that had taken me a long time of trial and errors to try and rectify which i eventually realised i could not fix myself. I reached out to the customer service chat function and Hana responded to me instantly and had fixed the issue within 5 mins of our engagement! I could not speak more highly of the service and of Hana. Highly recommended.
Hi Drink Free Co,
Thank you for the glowing feedback! 🌟 We’re thrilled that Hana could step in and resolve your issue so quickly after your own troubleshooting efforts. It’s great to know our support made such a positive impact. Your recommendation means a lot to us!
We’re here anytime you need help!
Best regards,
The Air Reviews Team
I’ve been incredibly impressed with Air Product Reviews! Their customer support team is hands-down one of the best I’ve worked with. Not only did they respond quickly to all my inquiries, but they also went above and beyond to customize the app to perfectly match my website’s theme. The process was smooth, fast, and professional. If you’re looking for a reliable review app with outstanding support and flexibility, I highly recommend giving Air Product Reviews a try!
Hi Terralite,
Thank you for the fantastic review! 🌟 We’re so glad to hear that you’ve had such a positive experience with our customer support and that the customization process went smoothly. It’s great to know the app fits your website perfectly. We truly appreciate your recommendation and are always here to help!
Best regards,
The Air Reviews Team
I had an amazing experience using this app! The features are user-friendly and everything runs smoothly, making it super convenient. A special shoutout to "Alyssa" for her outstanding service—she was incredibly helpful, patient, and made sure all my concerns were addressed. Thanks to her, my experience was top-notch! Highly recommend this app to anyone looking for reliable service and support.
Hi The Unite Clothing,
Thank you for your fantastic feedback! 🌟 We’re so happy to hear that you’re enjoying the app and finding it user-friendly. A special thanks for highlighting Alyssa’s outstanding support—we’ll be sure to share your kind words with her! Your recommendation means a lot to us. If you need anything, we’re always here to help!
Best regards,
The Air Reviews Team