Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 97 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 0 % der Bewertungen sind 1 Sterne
30. April 2024

pretty awesome, I'm thrilled with Air Reviews by Avada! This user-friendly app is packed with valuable features that have made collecting customer reviews with photos a breeze for my Shopify store. It's been a huge help in building trust and boosting sales.

Setting up Air Reviews was smooth, and the interface is delightfully intuitive. What truly impressed me, however, is the extensive range of customization options. I can tailor the look and feel of the app to perfectly match my store's theme. This includes features like the review box, star rating, review pop up, review carousal, review sidebar, review submit form, and even the all reviews page! The customization options are comprehensive and easy to use, allowing me to create a seamless customer review experience that complements my brand.

There was a minor hiccup when I initially tried importing reviews with a CSV file. However, the Avada support team went above and beyond to resolve the issue. Shoutout to Nolan for promptly understanding the problem, and to Nikita, the technician, for their excellent work fixing it! the first thing that came to my mind after reading the name of the team member 'Nolan' was !!!MRBEAST!!!

The only downside of this app is that it doesnt support multilanguage translation yet but i saw it as a feature request so they might introduce it real soon.

Overall, I highly recommend Air Reviews by Avada to any Shopify store owner looking to leverage the power of customer reviews. The app itself is excellent, with a wide range of customization options, and the supportive team is a major plus.

Atlance
Indien
7 tage mit der App
25. April 2024

Lydia solved our problem really quickly, instruction was SUPER clear, but I could not understand at first. However, she escalated and give us more clear instruction with pictures and bullet-lists. Which help me A LOT! They are always ready for you to help out, 24/7. Not even small delay.
I wish I could give you guys 100 STARS.

Thank you once again

Le Ciel
Vereinigte Staaten
3 tage mit der App
12. April 2024

The best review app on shopify. Their customer support, Nolan and the tech guy: Anivia is especially helpful. I had a small request about showing a review on frontpage and they also help me immediately! BIG BIG thank you to this team!

sthkbeauty
Sonderverwaltungsregion Hongkong
Etwa ein monat mit der App
4. März 2024

100% Recommended! I'm using the Air Review for my Shopify store, I had a small request about showing a review on a different page, and they helped me quickly! Thanks for Emily's help.

MBO Cycling
China
5 monate mit der App
27. März 2024

I had issue with importing reviews with excel files, but Pamela and Esther helped me! they edited my files, and uploaded for me as well as setting up the app correctly when I couldn't figure it out myself !

AMW Planner
Vereinigte Staaten
5 monate mit der App
27. März 2024

I have a new store and I am new to Shopify. I needed review stars to show up on my products, Hana and Tony did a perfect job in getting me what I asked for. Thank you so much!!

Mr Bargin
Südafrika
Etwa 2 monate mit der App
7. April 2024

A great reviews app with a fully-functional free version. When I needed help, Sunny was quick to respond and helped figure everything out. Great support.

Rock n' Air Studio
Vereinigte Staaten
3 monate mit der App
12. März 2024

Wonderful app with great features. If you are looking for an app to use, this is the BEST one you can use for reviews and other features. Esther and Maison helped me fix an issue that I couldn't fix on my own. Thank you very much!

My Store
Vereinigte Staaten
3 monate mit der App
7. Mai 2024

"I have to commend the support team of Air: Product Reviews app & UGC for their exceptional service. I recently encountered an issue with review section on my store, and I reached out to their support team for assistance. From the moment I initiated contact, I was impressed by their professionalism, responsiveness, and dedication to resolving my issue.

Not only did they respond promptly to my inquiry, but they also went above and beyond to ensure that my concerns were addressed satisfactorily. The support representative I interacted with was knowledgeable, courteous, and empathetic, making me feel valued as a customer.

What truly sets Air: Product Reviews app & UGC support team apart is their commitment to providing personalized assistance tailored to the specific needs of each customer. They took the time to listen to my concerns, thoroughly investigate the issue, and provide clear and concise guidance on how to resolve it.

Thanks to the exceptional support provided by Air: Product Reviews app & UGC team, my issue was resolved swiftly and efficiently, leaving me thoroughly impressed and satisfied with the level of service I received. I can confidently say that Air: Product Reviews app & UGC support team sets the gold standard for excellence in customer support, and I wouldn't hesitate to recommend their products and services to others."

EtSell
Pakistan
11 tage mit der App
20. April 2024

Nolan and the technician were incredibly helpful with customer service. They resolved my issues quickly and efficiently and were there for me every step of the way. I am grateful for their professionalism and courteous approach. I had an absolutely great experience, thank you!

ALEPTICA
Türkei
3 monate mit der App