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Air Product Reviews App & UGC
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Nolan and the technician were incredibly helpful with customer service. They resolved my issues quickly and efficiently and were there for me every step of the way. I am grateful for their professionalism and courteous approach. I had an absolutely great experience, thank you!
Lydia solved our problem really quickly, instruction was SUPER clear, but I could not understand at first. However, she escalated and give us more clear instruction with pictures and bullet-lists. Which help me A LOT! They are always ready for you to help out, 24/7. Not even small delay.
I wish I could give you guys 100 STARS.
Thank you once again
Thank you thank you thank you NOLAN and NIKITA.
I had an issue uploading my reviews to my BeautyBrainsBoobs.com website, and the dynamic duo above were super quick, thorough and have outstanding customer service skills. I waited a short while, for them to investigate and resolve my issue. They even gave me a template that I can use going forward.
This has far surpassed my expectations, and I would 100% recommend.
Outstanding service and results :-) Thank you both.
I would highly recommend this app. it's amazing. You can get A-Z review setup at one place. It's really easy to use. And their customer support team is very friendly. specially one of their member Liz is brilliant guy. He quickly solved my problem.
Highly recommended this app and i really appreciate their efforts.
"I have to commend the support team of Air: Product Reviews app & UGC for their exceptional service. I recently encountered an issue with review section on my store, and I reached out to their support team for assistance. From the moment I initiated contact, I was impressed by their professionalism, responsiveness, and dedication to resolving my issue.
Not only did they respond promptly to my inquiry, but they also went above and beyond to ensure that my concerns were addressed satisfactorily. The support representative I interacted with was knowledgeable, courteous, and empathetic, making me feel valued as a customer.
What truly sets Air: Product Reviews app & UGC support team apart is their commitment to providing personalized assistance tailored to the specific needs of each customer. They took the time to listen to my concerns, thoroughly investigate the issue, and provide clear and concise guidance on how to resolve it.
Thanks to the exceptional support provided by Air: Product Reviews app & UGC team, my issue was resolved swiftly and efficiently, leaving me thoroughly impressed and satisfied with the level of service I received. I can confidently say that Air: Product Reviews app & UGC support team sets the gold standard for excellence in customer support, and I wouldn't hesitate to recommend their products and services to others."
this app works so well and i got awesome service from Esther when i need some things changed.
Hana and Toby gave me a great support with my Carousel CSS code.
It was quick and kind
Very good help desk! I have been helped by Esther, and I´m very happy with the service they provided.
The best review app on shopify. Their customer support, Nolan and the tech guy: Anivia is especially helpful. I had a small request about showing a review on frontpage and they also help me immediately! BIG BIG thank you to this team!
best customer service of any app on here. TRACY is AMAZING.. she is sooo helpful. I have gotten her to help me several times and she has been amazing every time