Air: Product Reviews App & UGC
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Jasmine was great and prompt with my request. I'm very satisfied with the services and highly recommend this app.
Thank you for the help. Good customer service. The evaluation application is also good. Thank you, Hana, for helping me solve my problem
"Esther and Gideon were awesome! Quick, friendly support that made all the difference. Thanks, you two!
We've tried importing reviews from different Amazon links, but it never worked. We contacted the support, and they said they were looking into it. We contacted them again after a few days, and they were still looking into it. Now it's been a month, it's still not working and nobody is helping us. We found 2 other apps that import reviews from Amazon without issue. So Unfortunately, we do not recommend this application and the support behind it.
Hi,
Thank you so much for taking time to leave us a review. First and foremost, please accept our sincere apologies for the inconvenience and frustration this has caused you. We deeply regret that we have fallen short of your expectations in this instance. Your feedback has been invaluable in helping us identify areas for improvement
We understand the importance of timely and seamless review imports, and we want to assure you that we have been actively working to resolve this issue. Because Amazon tends to change import link IDs regularly, which often disrupts the review import process. This dynamic nature of Amazon's IDs has been a significant challenge for us, causing delays in fixing the problem.
We sent a follow up email with detailed solution. Please kindly check your mailbox for further update.
We would be more than happy to assist you with any other concerns you may have or answer any questions
Best regards,
Air Reviews Team
Very friendly and Genius about what she does. Thank you Emlly.
Outstanding, Outstanding and outstanding
ottima app, l'assistenza sempre pronta e disponibile. Esther super collaborativa, mi ha aiutato velocemente alla risoluzione di un piccolo problema.
La consiglio vivamente, riporta tutte le recensioni da Amazon perfettamente.
Really good addition to the store, easy to set up and great customer service. I had a few extra requests and Jasmine and Juliana helped me out really quickly.
It is currently free and good, and is a very good evaluation plugin for new shopify stores. Customer service is responsive and prompt, which I like.
My experience with the Support team was really great. The Team is really supportive :)
Bonne application en général, manque de quelques fonctionnalités comme le traduction automatique des avis mais en général c'est bon. Belle assistance et aide de la part de Liz, Merci.