Air: Product Reviews App & UGC
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Their support is very good. Exceeded my expectations
Aplicación muy útil y fácil de usar.
El soporte diría que es de lo mejor, súper rápidos en contestar. En mi caso ha sido Tiana quien me ha ayudado en todo
Penelope is fast and efficient
Absolutely amazing support team. Hana answered all my questions and quickly fixed my problem!
Hana solved the problem instantly. Very happy. Saved a lot of time.
I liked your application very much, but I had a problem with the language support because Turkish is not a widely used language and of course it is natural to have such problems. However, this was not a problem for me because your colleague Kevin helped me solve my problem in a very professional manner, thank you very much again :))
Hi EropsisPix,
Thanks for the great feedback! We're glad you're enjoying our product reviews app.
We understand the challenge with Turkish language support. It's fantastic that Kevin was able to help you solve this issue professionally. We always aim to assist our users with their specific review needs, no matter the language.
We appreciate your understanding about less common language support. Your feedback helps us improve our app for users worldwide.
Thanks for choosing Air Reviews for your store's ratings and UGC. We're here if you need more help with your reviews!
Best,
The Air Reviews Team
A great app with every widget you need for a branded shopify store . The customer support is excellent and always quick to help . I have been most impressed with Audrey an agent with extensive knowledge and an exceptional attitude .
My only critisism is the fact that shopify editor does not immediately display changes made in the display reviews section ,especially when changing the template from grid to list..
Hi Shoppirillo,
Thanks for the great feedback! We're glad you're finding our app useful for your branded Shopify store.
It's fantastic to hear that Audrey provided such excellent support. We're proud of our team's knowledge and attitude when helping with product reviews.
We appreciate your note about the Shopify editor issue. We'll pass this feedback to our dev team to look into improving the display update speed, especially for grid to list changes.
We're always working to enhance our review features and UGC tools. Thanks for choosing Air Reviews! Let us know if you need any more help.
Best,
The Air Reviews Team
Thankyou you so much "HANA" for setting up the pages. She is so patient and helping for all queries.
AIR is a great product will recommend to use.
This app is highly recommended and incredibly useful app for Shopify business owners seeking to enhance the professionalism of their stores. I am particularly grateful to Miss Tiana ❤ for her invaluable assistance in setting up my store with this app and integrating product reviews. Her support has made a significant impact on my store's presentation.
Thanks,
Hi GorgAhoo,
Wow, thanks for the glowing recommendation! We're thrilled to hear you're finding our app so useful for your Shopify store.
It's fantastic that Tiana was able to help you set up the app and integrate your product reviews so effectively. We know how important it is to get your ratings and UGC displayed just right to enhance your store's professionalism.
Even though you've only been using Air Reviews for about 2 hours, we're excited that it's already making a significant impact on your store's presentation.
We appreciate you choosing our app to boost your social proof. We're here if you need any more help as you continue to use and explore Air Reviews!
Best,
The Air Reviews Team
Very good. Thanks Hana and Raymond with the fast help! :)