Air: Product Reviews App & UGC
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Aplicación muy útil y fácil de usar.
El soporte diría que es de lo mejor, súper rápidos en contestar. En mi caso ha sido Tiana quien me ha ayudado en todo
Great experience with avada support. Love this app. Had it for a few months and having reviews really helped create trust with my customers. I recently had a brief issue importing some reviews from amazon and the customer support team was able to help me out immediately. They also helped fixed how the reviews looked on my website.
Hi The Yaar,
We're so happy to hear that you're loving the app and that it's helping build trust with your customers! We're also glad that our support team could quickly resolve your issue with importing reviews from Amazon. Thanks for sharing your positive experience! 😊
So far so good! I had a hard time figuring out how to send requests to old orders prior to installing the app and customer support Hana was super fast to respond and help me figure it out.
Hi GOOD CHECK FITS,
Thanks for the positive feedback! We're glad you're off to a good start with Air Reviews.
It's great that Hana was able to quickly help you figure out how to send review requests for older orders. We know managing product reviews can be tricky at first.
We're excited you're already experiencing our fast support.
We're here to help as you continue exploring our review features and UGC tools. Don't hesitate to reach out if you need anything!
Best,
The Air Reviews Team
Team is very very responsive and was really quick on reverting back and resolving any queries. Hana and William resolved my queries in 10-15 mins .
Really recommend this app,
I'm just discovering the application, I'm in the installation phase. I talked to Kevin from the support team about the problems I had during this process and he really helped me a lot. I advise.
Hi Hiwommen,
Thanks for sharing your experience! We're glad you're getting started with our app.
It's great that Kevin was able to help you through the installation process. We know setting up product reviews can be tricky at first.
We appreciate your recommendation. Even though you've only been using Air Reviews for about an hour, we're here to support you as you explore more features.
Let us know if you need any more help with your ratings and UGC!
Best,
The Air Reviews Team
HANA helped me a lot, so thank you so much
It's so useful app and so good
very good and quick support..
very good app..
Before discovering the magic of Air Reviews, I was using Judge.me. It served me well, but a part of me yearned for an interface that was more sleek and minimalist. That's when Air Reviews caught my eye! The installation process was like zipping down a smooth highway - not bumpy as I'd feared given my limited expertise with computers. And oh boy, importing reviews? A piece of cake!
What took the cake though, were all these additional features offered entirely FOR FREE!! Life couldn't get any better than this right? Wrong! Their customer service is as golden as it comes - hands down one of the very best experiences I've had to date! When curiosity stirred around getting my Etsy shop reviews imported into the system, Abby came swooping in like instant tech support (Yes folks! A real human on standby!). She untied every knot smoothly and promptly that made even further assistance from her feel like cool breezy sailing.
My happiness quotient flew through the roof trying out this app. Give it a whirl if you have been contemplating about it; coupled with Avada email marketing solutions – Ahoy there success!!!
Very good customer service. Recommend.