Air: Product Reviews App & UGC
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Amazing app, extremely attentive customer support big thank you to Nikita and Lydia
app is a very and a helpful
The software is free and works great. Also the support team is incredible. Thank you Hana
I was having a hard time deciding on an app for reviews. After hours I finally found Air, and I fell in love! I customized the review template to my website theme.
After a few attempts, I realized may have missed something trying to integrate the widget into the site, so I clicked the "chat with us" link. The chat box pops up like they always do; however, it being midnight I was so tired and needed help quickly.
Esther entered the support chats She was so pleasant and eager to help she solved my mystery within minutes. I walked away from the screen for a few minutes and then I heard this awesome sound, a doorbell like a gift had just been delivered. To my surprise, relief, and joy, Esther had resolved my issue and also added value to my initial request, in less than 15 minutes.
THANK YOU SO MUCH, Esther! - Best Assitance Ever!!!
The best free reviews app for Shopify. Maison from support helped me by fixing the issue of the reviews not showing up. 10/10
Hi VueGO,
We're thrilled to hear that you consider Air product reviews the best free reviews app for Shopify! And we're especially happy that Maison was able to help you get your reviews up and running. We appreciate your 10/10 rating and your positive feedback! 😊
I have been using Air Reviews for a while, I love the design of the different widgets that I can place on my store. It's very intuitive, and easy to use, I love the fact that it's not complicated at all. There are numerous functions and options for the reviews, with different customization choices. By the way, I had a small customization request for my store, and Hana from the customer service immediately replied to me in the chat, her colleague Toby was fast to add the customization I requested, the experience was very pleasant. I recommend this review's application and other Avada applications.
il supporto di Tiana è stato davvero utile. Grazie mille!
Avada's support team is always willing to help, and the best part is that they are super fast in that, too! Never a questions too small or big, always got my issues fixed in no time.
Hi Livvana,
We're so glad to hear that you've had such a positive experience with our support team! It means a lot to us that you find them to be both helpful and quick to respond. We're committed to providing the best possible support for our customers, and we're thrilled to hear that it shows. Thanks for sharing your feedback! 😊
Hana is awesome, incredible service 6 from 5 stars!!! :)
I want to express my gratitude to Air Product Reviews App & UGC for their excellent customer service! In particular, I would like to thank Pamela for her exceptional attention and for quickly and effectively resolving my inquiry. Her kindness and professionalism were truly impressive. Thank you for providing such a positive experience and for ensuring that my concern was addressed in a timely manner! Highly recommended!