Air: Product Reviews App & UGC
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I love this app. Audrey, the support specialist, was very helpful in communicating efficiently.
A quick recommendation: I enjoy reviewing individual products, but I think it would be a neat feature to 'Review' the entire company/store. This way, potential customers can build trust before purchasing a product.
Lydia solved our problem really quickly, instruction was SUPER clear, but I could not understand at first. However, she escalated and give us more clear instruction with pictures and bullet-lists. Which help me A LOT! They are always ready for you to help out, 24/7. Not even small delay.
I wish I could give you guys 100 STARS.
Thank you once again
Hi Le Ciel,
Thank you for your kind words about our support team! We're so happy to hear that Lydia was able to resolve your issue quickly and provide clear instructions with pictures and bullet points. We strive to make our support as helpful and easy to understand as possible.
We're also thrilled that you found our team to be readily available and responsive, even with a 24/7 schedule. Your 100-star wish is the highest compliment we could receive!
Thank you for sharing your positive experience and for choosing Air product reviews! 😊
so far so good.
We have added it a few hours ago.
Hana helped us with the setup. thx again. nice team.
We cant wait until the reviews are added. :)
It was my first time using this app, so I was facing some difficulties, after contacting Lydia from support, she helped me out and now my problem is solved :)
iv had a problem that the review box not showing in the website
Kevin form helpdesk solve the problem in short time many thanks to you Kevin
Hi DAILYUSE-STORE,
We're glad to hear that Kevin from our helpdesk was able to quickly resolve the issue with your review box! We appreciate your patience and are happy the problem is now solved. 😊 Thanks for choosing Air product reviews!
Mia is the best customer service out there! thank u again!
I was having issues, Hana was quick to fix it, and even walked me through the process in a way that i can do it on my own in the future.
I like this review app because it starts out free and can upgrade it as needed.
One of the best review apps I've ever used, and very reasonably priced.
Nolan and the technician were incredibly helpful with customer service. They resolved my issues quickly and efficiently and were there for me every step of the way. I am grateful for their professionalism and courteous approach. I had an absolutely great experience, thank you!
Hi ALEPTICA,
We're so happy to hear that Nolan and our technician provided you with such excellent support! It's wonderful that they were able to resolve your issues quickly and efficiently, and we appreciate your kind words about their professionalism and helpfulness. 😊
We're thrilled you had a great experience with Air product reviews and our team!
thanks Hana!