Air: Product Reviews App & UGC

Air: Product Reviews App & UGC

Rezensionen (5.029)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 97 % der Bewertungen sind 5 Sterne
  • 3 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 0 % der Bewertungen sind 1 Sterne
9. Juli 2024

A great app with every widget you need for a branded shopify store . The customer support is excellent and always quick to help . I have been most impressed with Audrey an agent with extensive knowledge and an exceptional attitude .

My only critisism is the fact that shopify editor does not immediately display changes made in the display reviews section ,especially when changing the template from grid to list..

Shoppirillo
Griechenland
12 tage mit der App
Air Apps hat geantwortet 31. Juli 2024

Hi Shoppirillo,

Thanks for the great feedback! We're glad you're finding our app useful for your branded Shopify store.

It's fantastic to hear that Audrey provided such excellent support. We're proud of our team's knowledge and attitude when helping with product reviews.

We appreciate your note about the Shopify editor issue. We'll pass this feedback to our dev team to look into improving the display update speed, especially for grid to list changes.

We're always working to enhance our review features and UGC tools. Thanks for choosing Air Reviews! Let us know if you need any more help.

Best,
The Air Reviews Team

16. August 2024

good customer support and many free features but still lacking some features
good support from Audrey and Maison and Tracy

LoveLock™
Israel
2 monate mit der App
23. Juni 2024

The support team is fantastic, especially Kevin, who is very responsive and always ready to help with any issues. However, the app itself needs improvement as some features are not functioning properly. Looking forward to updates that address these issues.

Luxen
Indien
Etwa ein monat mit der App
18. Juli 2024

Customer service is great! Hana was really helpful and was quick to identify how she can assist me. She brightened my day!

Dr Naana Beauty
Vereinigte Staaten
3 monate mit der App
10. September 2024

Great app! Even better support from the team.

Highly appreciate Abby for helping me navigate. Thank you :)

Dealish
Indien
6 tage mit der App
5. Juli 2024

Very good app. Free plan available and very good support

Mi tienda
Spanien
27 tage mit der App
4. Mai 2024

Thank you Nolan and the technician: Williams. You are very responsible and helpful. On the other hand, PageSpeed Insights show me this app block the main thread for some time. So I have mixed feelings. I have a response from Air Product: "We would like say explain that the reason for this increase in thread is due to our app need to add the codes inside the block. This has been optimized to its maximum already". I have no skills to judge is it an issue with every app that kind or not.

Covereo
Polen
10 monate mit der App
17. Mai 2024

I had trouble importing reviews at first, and also didn't understand how to format the file. The customer support (Lydia, Rosie and Mia) helped me and I was able to start importing reviews.

Mycentralfashion
Deutschland
Etwa 2 monate mit der App
22. Juni 2024

C'est une application que je recommande avec un bon service client comme Lydia et Maison - Hana - notre personnel technique qui m'ont aidé à placer les commentaires et note sous les produits de ma boutique. Je leur ai donné la main de ma boutique et ils ont fait un travail impeccable.

This is an app that I recommend with good customer service like Lydia and Maison - Hana - our technical staff who helped me place comments and ratings under the products in my store. I gave them control of my shop and they did an impeccable job

Gaine et Beauté
Côte d’Ivoire
Etwa 20 stunden mit der App
Air Apps hat geantwortet 25. Juni 2024

Bonjour Gaine et Beauté,

Nous sommes ravis d'apprendre que vous appréciez notre application et notre service client ! Nous transmettrons vos compliments à Lydia, Maison et Hana. Nous sommes fiers de notre équipe qui travaille dur pour offrir un support exceptionnel à nos clients. Merci de recommander notre application et d'avoir partagé votre expérience positive ! 😊

17. Juli 2024

Just trying it out but so far so good

My Store
Kanada
5 tage mit der App