Air: Product Reviews App & UGC
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I loved it, it is easy to use as I am a newbie to all that stuff. The staff is very cooperative, I got stuck at some places few time. However, my savior Jasmine from Avada saved me with my precious time and effort and I got myself again on the right track.
Great app! Even better support from the team.
Highly appreciate Abby for helping me navigate. Thank you :)
Would be nice if it was more customizable however the customer support team is great and can help you with that. Hana helped me out changing some things that I wouldn't have been able to do otherwise.
good customer support and many free features but still lacking some features
good support from Audrey and Maison and Tracy
Realy nice job ! thanks
A great app with every widget you need for a branded shopify store . The customer support is excellent and always quick to help . I have been most impressed with Audrey an agent with extensive knowledge and an exceptional attitude .
My only critisism is the fact that shopify editor does not immediately display changes made in the display reviews section ,especially when changing the template from grid to list..
Hi Shoppirillo,
Thanks for the great feedback! We're glad you're finding our app useful for your branded Shopify store.
It's fantastic to hear that Audrey provided such excellent support. We're proud of our team's knowledge and attitude when helping with product reviews.
We appreciate your note about the Shopify editor issue. We'll pass this feedback to our dev team to look into improving the display update speed, especially for grid to list changes.
We're always working to enhance our review features and UGC tools. Thanks for choosing Air Reviews! Let us know if you need any more help.
Best,
The Air Reviews Team
It's an easy-to-use app with a very simple interface. Thank you very much to the support team and especially Prakash. It would be better if they didn't just bring new pro features.
Tracy thank you for your work.
Customer service is great! Hana was really helpful and was quick to identify how she can assist me. She brightened my day!
Support was really quick and nice from Hana and Maison