Air Product Reviews App & UGC
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I am using this app to capture reviews and upload reviews from other platform. Basically it's free and you get what you paid for. Uploading reviews in csv doesn't work properly. It either gets stuck in uploading state or just doesn't do anything. It's very amateur app but it serves the purpose for those of us who are looking for free options.
Dear IntegrityHub store team,
Thank you for taking the time to share your feedback on our app. We appreciate your honesty and are glad to hear that the app is serving its purpose for users seeking free options.
We apologize for any inconvenience you've experienced with the CSV uploading feature. Your feedback is valuable, and we'll certainly look into improving this aspect to enhance user experience. If you have any specific details or examples of the issues you encountered, please feel free to share them with us. We are committed to making the necessary improvements.
We understand that, being a free app, there may be limitations, but we aim to continually enhance our offerings. If you have any further suggestions or encounter any issues, please don't hesitate to reach out to our support team. We're here to assist you.
Thank you for choosing our app, and we appreciate your understanding.
Best regards,
AirApps Support Team
great support I recommended this app to everyone Liz and Hana you are the best
Installing was easy, getting the reviews over from my other app... also a breeze. Getting the stars to show up under the product cards, not so easy. So I contacted support on 1 PM Sunday, and got it all sorted out in 20 minutes. Unbelievable! Thanks a ton, Liz!
Anthea is very good support, answered all the questions i had quickly and well. Thank you
great app! thanks Toby for helping out with getting my reviews uploaded
Tiana and Tony, thank you very much for your prompt and helpful response to my issue.
The customer support chat is really really helpful and great.
Thank you, Hana, for your responsiveness and support. I really appreciate it.
I'm so glad from the help of Prakash.
Special Tanks to Prakash he is a really nice guy.
Thanks to avada all team.
Emily and Gideon were very professional handling my inquiry. They made the process simple with a quick turnaround for the solution. I am grateful they were the ones to help me with my shopify concern.