Air Product Reviews App & UGC

Air Product Reviews App & UGC

Arvostelut (5 133)

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 97 % arvioista on 5 tähteä
  • 3 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 0 % arvioista on 1 tähteä
24. tammikuu 2024

COULD NOT GET THIS TO WORK AT ALL!

THIS ISN'T A USER FRIENDLY APP. THE INSTRUCTIONS ARE ALL OVER THE PLACE. WITH THE COMPLEXITY OF IMPORTING CSV FILES TO MATCH UP EXACTLY TO WHERE TH INFORMATION NEEDS TO GO, THE INSTRUCTION MUST BE EASY AND USER FRIENDLY. THIS IS NOT THE CASE WITH 'AIR': PRODUCT REVIEWS APP.

FRUSTRATION IS A GOOD WORD IN TRYING TO INSTALL THE PRODUCT. THIS APP WAS RECOMMENDED FROM CJ DROPSHIPPING APP ON A PRODUCT THAT I WANTED REVIEWS FOR. YOU DOWNLOAD THE APP, BUT THEN YOU ARE MET WITH CONVOLUTED 1 SENTENCE STATEMENT INSTRUCTIONS, WITH PAGE EXAMPLES THAT ARE TOO DIM (LITERALLY) TO VIEW TO GET A SENSE OF WHAT TO DO. IT SEEMS THAT THERE SHOULD BE MORE INSTRUCTIONS, MORE DETAIL, THEN THAT WOULD MAKE IT MORE COMPLICATED.

THIS SHOULD BE A SIMPLE THING TO DO, REALLY. I SPENT CLOSE TO 30 MIN TRYING TO INSTALL THEN I GAVE UP. THE INSTRUCTIONS AREN'T DETAILED ENOUGH. IS THERE A VIDEO? THAT WOULD HAVE BEEN GOOD. OFFER A VIDEO TUTORIAL.

I CHALLENGE ANYONE TO CHECK IT OUT TO SEE HOW MUCH OF A TIME WASTER THIS IS. A DRAG AND DROP SCENARIO WOULD HAVE BEEN FASTER AND MUCH SIMPLER. FOR SOMEONE WITH KNOWLEDGE OF HOW TO DO THINGS ON A COMPUTER, THIS WAS EXHAUSTING. WAY TOO MUCH OF A HASTLE, IT NEEDS TO BE A SIMPLE PROCESS. MORE COMMUNICATION WITH THE SUPPLIERS ON HOW TO FORMAT FOR A DOWNLOAD WOULD BE MY SUGGESTION ON HOW TO FACILITATE THIS. I'M MOVING ON TO TRY ANOTHER APP.

the 10eleven | 10twentyseven shop
Yhdysvallat
Noin tunti sovelluksen käyttöä
Air Apps vastasi 25. tammikuu 2024

Dear 10eleven |10twentyseven team,

First and foremost, we want to express our sincere apologies for the frustration and challenges you encountered while attempting to use our app.

We truly appreciate you taking the time to provide detailed feedback regarding your experience. Your insights are invaluable, and we take them seriously as we continually strive to enhance our user experience.

We've shot you an email for further details, kindly check your mailbox to get our update and solution. If there's anything specific you would like assistance with or if you have any further suggestions, please feel free to reach out directly to 24/7 live chat support.

Thank you so much for your generous support! I am looking forward to hearing from you soon.

Best regards,
AirApps Support Team

14. tammikuu 2024

Where are the reviews? I imported them and nothing.

22 Lions
Kroatia
2 päivää sovelluksen käyttöä
12. helmikuu 2024

Dishonest support. I asked Hana whether I'll be flagged or banned by Google Merchant if I import a few reviews from Amazon. She said no and I decided to consult a Google Support article and yes it clearly states that you're google merchant account will be suspended if you import from Amazon or AliExpress. Thanks Avada!

XMP//ON
Etelä-Afrikka
Noin tunti sovelluksen käyttöä
9. joulukuu 2023

Très fâchée que ce soit pas en français même très insultée.....une entrprise canadienne....???? Doit avoir des applications en français

NOS ZAMIMOS
Kanada
Noin tunti sovelluksen käyttöä
Air Apps vastasi 10. joulukuu 2023

Chère équipe NOS ZAMIMOS,

Nous vous remercions d'avoir pris le temps de partager vos commentaires. Nous nous excusons sincèrement pour tout inconvénient causé. Nous comprenons votre frustration et nous nous engageons à traiter cette question rapidement. Bien que nous nous efforcions de répondre aux préférences linguistiques variées, nous reconnaissons que nos offres actuelles pourraient ne pas entièrement répondre à vos attentes.

Soyez assurés que vos commentaires sont précieux, et nous travaillons activement à améliorer nos services, y compris la fourniture d'applications en français. Nous apprécions votre compréhension et vous remercions de nous avoir fait part de cela.

Si vous avez des points spécifiques que vous souhaitez que nous abordions ou si vous avez d'autres suggestions, n'hésitez pas à nous contacter. Vos contributions nous aident à nous améliorer, et nous sommes là pour garantir une meilleure expérience pour vous.

Cordialement,
L'équipe de support Air Review

Muokattu 4. tammikuu 2024

We had installed that app, as it did read client or order data of our store.
After a newer update, that app became the same data-kraken as all the other review apps. This is the reason, why we have to change our rating from 5 to 1 stars.
Too bad. You had an outstanding feature over all other review apps, but you ruined it. :(
Former rating ----------------------------------
Great app with great support.
I really appreciate that app for two reasons:
1. The app reduces the shared client data to a minimum. Not like the competitors apps who are data kraken.
2. Great and fast support!
Highly recommended.

REDWOOD
Saksa
5 kuukautta sovelluksen käyttöä
Muokattu 24. lokakuu 2023

my all old reviews got deleted due to the app bug problem, help me get them back fast

Fashionnsio
Intia
2 kuukautta sovelluksen käyttöä
30. heinäkuu 2023

We've tried importing reviews from different Amazon links, but it never worked. We contacted the support, and they said they were looking into it. We contacted them again after a few days, and they were still looking into it. Now it's been a month, it's still not working and nobody is helping us. We found 2 other apps that import reviews from Amazon without issue. So Unfortunately, we do not recommend this application and the support behind it.

Swollz.
Yhdistynyt kuningaskunta
28 päivää sovelluksen käyttöä
Air Apps vastasi 31. heinäkuu 2023

Hi,

Thank you so much for taking time to leave us a review. First and foremost, please accept our sincere apologies for the inconvenience and frustration this has caused you. We deeply regret that we have fallen short of your expectations in this instance. Your feedback has been invaluable in helping us identify areas for improvement

We understand the importance of timely and seamless review imports, and we want to assure you that we have been actively working to resolve this issue. Because Amazon tends to change import link IDs regularly, which often disrupts the review import process. This dynamic nature of Amazon's IDs has been a significant challenge for us, causing delays in fixing the problem.

We sent a follow up email with detailed solution. Please kindly check your mailbox for further update.

We would be more than happy to assist you with any other concerns you may have or answer any questions

Best regards,
Air Reviews Team

Muokattu 23. syyskuu 2023

I have been installing this app for more than a week now, but the team running this app is not competent at all. Every time you talk to a different person, every time you have to explain the problem again, they should review their organization. Ps: if you have Gempages you will be in serious trouble with them, I recommend other apps

IUPPIE
Italia
14 päivää sovelluksen käyttöä
20. syyskuu 2023

not working

Tizile
Kanada
5 päivää sovelluksen käyttöä
19. helmikuu 2024

L'importazione non funziona e l'integrazione ha mandato in errore la pagina del prodotto.

Rosalique Italia
Italia
2 minuuttia sovelluksen käyttöä