Air: Product Reviews App & UGC

The customer service is exceptional. Jasmine and Gidoen were really helpful. I had some trouble setting up the review app. Contacted the support team and got it running in no time.

I had a little issue with this app but receive a very fast support from Hana which in no time resolved the problem. Thank you

This is a review about the customer service!
Well here is the story...I have been looking for an app to allow costumers to leave a review. I installed 3 other apps but since my Dawn template has some mods already installed None of the "Guides" from the other apps would install so I needed help...I tried to contact them in the chat....I got no responses for days, I was very disappointed! then I bumped into AVADA app...of course I had to contact them...and WOW! Hanna was online and responded immediately...even at 4AM their time! and they started to work on the installation....this morning found a message in the chat letting us know that the installation was done! We checked it and we ask for a few corrections and again Abby was there to help...minutes later was ALL DONE! I would give them 6 Stars if possible ! Very Satified Highly recommended!

best support thank you Rosie

Hana was very helpful. Thank you for your support.

Very convenient and cool app, and the support is very fast and good at responding, special thanks to Lydia :)

They have a great service and solve problems very fast 24/7. Whenever I write to live support, it solves my problem within 1 minute

I tried this app and was really happy with it and the excellent support from Hana and Amy. You can import old reviews too and the app widgets are extremely easy to install. The only problem with the app is that I wanted to be able to send review requests to old customers from before I had a website and it didn't have the capability, so unfortunately I had to get a different review app. Otherwise if you don't need that capability then I highly recommend this app. It is simple and efficient and I can see why so many use it

Esther was really great help! She took time to make it correct installation and other glitches that came up..thank you again!

Hana was very quick to respond and clear on the steps to take. She helped me with all my questions.