Air: Product Reviews App & UGC

Lydia was very helpfull she helped me patiently and did things very well

I was chatting with support team - Abby to be precise. She was very helpful and fast to respond. 5/5 experience :)

First of all, I would like to thank Hana. I needed support and Hana resolved it very quickly. Air reviews are generally good. I like this

Hallo zusammen,

Ich habe mehrere Shops und verwende diese App in jeden meiner Shops.
Sobald ich das kleineste Problem habe schreibe ich über den Live Chat und mir wird sofort geholfen und ich brauche mir keine Sorgen machen.
Die Mitarbeiter sind auch sehr höflich und hilfsbereit, vor allem habe ich mit dem Mitarbeiter Sunny eine sehr gute Erfahrung er löst jedes Problem.

Mit freundlichen Grüßen

Hana helped me get everything set up! She was understanding and helped me with all my needs setting up the reviews.

The support is really helpful, Abby helped me with setting up the reviews and all the problems that would come up, by far the only app ive seen that offers good and easily accessible support. And the reviews look wonderful, only one thing-it's a little bit buggy if you go into the theme editor and change from mobile view to laptop view and vice versa, the reviews get all glitchy, but i dont think ordinary visitors/ customers of the website would notice that since it loads normally when you first open it so i think its fine and they will fix that with time

thank emily :)

I chated with the support and her name is "hana" she helped me to remove branding ☺

Highly Recommend it, i really had a ruff time with the other's application and wasted hours struggling to contact with robot chatting system and nothing was solved but when I tried AirReviews i found it so easy and simple to use and not complicated like the others and the service was excellent i had a problem in importing my CSV file and the agent ( Esther ) solved the problem in a minute. thanks a lot for the hard work in keeping the client satisfied .

Esther was wonderful. I'm new to the app and just getting my understanding around how it works, which Ester was a great help in doing this. Kind and polite, I received a great customer service.