Air: Product Reviews App & UGC
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Good support
Highly recommended! Top service, great app and very easy to use
I will Highly recommend this app. They have excellent customer support system. Hana, especially was very supportive and expert in addressing my problems.
Liz has been a tremendous help in managing and optimizing our listing and review structured data for Blu Lotus Boutique. She ensures that all our products are accurately represented online, with precise information that makes them more discoverable.
nice support
The team had been very responsive. Kevin had been really nice and provided the required solution instantly.
Hi IndieJhola,
Thanks for the great feedback! We're happy to hear our team has been so responsive.
It's fantastic that Kevin was able to provide you with a quick solution. We always aim to solve issues promptly when it comes to managing your product reviews.
We really appreciate your loyalty over the past 10 months. It's users like you who help us keep improving our review app.
Thanks for sticking with Air Reviews for your ratings and UGC needs!
Best,
The Air Reviews Team
We started using this since Dec 2023. We faced no issues until about 2 days ago when one of our customers alerted us that the review section is not showing any content or had disappeared altogether.
Contacted the support team. Nolan and William was very helpful. They requested developer access and started working on the issue immediately. It was resolved in less than 3 hours.
Hi WE8THIS™,
Thank you for sharing your experience with Air product reviews! We're glad to hear the app worked well for you since December.
We're grateful you reached out to our support team. It's great to hear that Nolan and William were able to quickly resolve the problem for you.
If you have any further questions or concerns, please don't hesitate to contact us. We're always here to help!
I recently switched to this app, replacing the one I was using before. While most features were excellent, I noticed that the number of reviews displayed on the page didn’t match the actual number of reviews. I reached out through chat, expecting a long wait based on my past experiences with some customer service, but I received a response very very quickly. Lydia and Toby were incredibly helpful and kind. It was a great experience!
Hi Hangukbox,
Thank you for sharing your experience! 😊 We’re glad to hear that Lydia and Toby could assist you quickly and resolve the issue with the review count. It’s great to know that the switch to our app has been a positive one for you. We're here to help anytime you need us!
Best regards,
The Air Reviews Team
helped by jasmine, was quick an easy. Awesome customer suppport
recommend it, good app and cs Hana so helpful for me, nice