Air: Product Reviews App & UGC

Hana is very nice person, support me well, professional reviews App, hope it will be better and better

very helpful service getting the app running on our site

I am brand new to Shopify and Shopify apps and generally dealing with technical support is a nightmare but not so this time.
Lydia and William were AMAZING!!! Some of the best customer support I have ever received. Lydia answered all my questions quickly and precise and was able to explain it to me in a way that I understood and could implement. My issues were resolved in a timely manner and I felt very comfortable dealing with all the technical things I needed to do, even though I am not a wizard when it comes to that kind of stuff. Honestly, I like AirReviews App, how it works, looks on my site, etc. but I like their customer service even more. Real person, real time, real help! I am a happy customer.

la mejor aplicación de reseñas con un soporte fantástico muy bonito visualmente contiene todo lo que quería muy personalizable

The app is well designed and easy to use. However there is an issue with the date - whenever you import a review, the date is automatically set to the date you import it. So if you import 100 reviews on the same date - they will all have the same date, which is rather suspicious from the point of view of the customer, who is browsing the store. There is no way to hide or edit the date. However, the customer support is very responsive and promised to look into this problem.

Great product and support is highly responsive and very helpful. I spoke with Audrey who was awesome! Highly recommend.

Super helpful customer service. Very nice people and fast! It's going to add a unique aspect to my site, which other sellers do not have

I was having trouble importing reviews to my store and Ms. Hana was really supportive with my situation. She engaged with the situation and walked me through the exact way to understand . she did a great help. Thanks a lot Hana.

Amazing app. Easy to work around. I needed some support and Esther helped me out and fixed everything for me. Amazing customer service as well...

We're still figuring out the app, but so far it looks promising. Esther from customer support was quick to answer any questions and very helpful with sorting out various issues we had setting up the app on our website.