Air: Product Reviews App & UGC

I'm just installing the app so haven't used it live yet, but I'll give 5 stars solely for the support. Answered in 30 seconds and helped with more than I asked for.

Thank you Abby:)

Still early days, but I have been very impressed with the clean presentation and features of the app, and the level of responsive support from Emily.

Recommended! Esther did a very good job setting it up for me! Loved their service.......................

Great app, easy to set up, and got a quick response from their support team. Thanks, Emily for the help!

Tried this app and everything looks good so far. There is also an option to collect reviews through email but haven't tried it yet. Customer support is cooperative, especially Lydia was very helpful.

I liked it, probably the best free app for this type of things, with some of options, easy to set up and translate the words if u need that, very good. I recommend it.

I'd say the app itself is 3 stars in it's current state but the customer support is 5 stars. There are some features missing when it comes to branding and customization as well as some features that don't work as intended and/or at all. With that said, their customer support was obliged to immediately take care of all my issues. Ideally they will fix and add missing/broken features to make the app itself better so that users mustn't rely on customer support so much; assuming they do this and bring the functionality up to 5 stars, the app will be a perfect experience. Thank you to Emily and Liz for diligently taking care of all of my problems, I hope to see the app improve down the line so you don't need to work so hard.

Absolutely incredible customer service. I cannot believe how fast Wendy responded and helped me with all my questions. Wonderful staff! I will review again once I have used this app for a few months. Thank you so much.

Very good app and excellent service! thank you Hana!!!
אפליקציה מעולה ושירות לקוחות פצצה , מומלץ!!!

I liked their customer support (Hana), was fast and reliable, but would've appreciated if the app had a way to sort reviews by the ones with images first