Air: Product Reviews App & UGC

Sunny and Tony helped me with a glitch where the Review box on my product page was blank as users typed in it. They took a lot of time to explore the problem and shared helpful tips on how to use the app admin settings. I'm super grateful for their time and suspect they were fixing some errors on the backend of my Taiga theme due to Judge.Me review removal.

I'm still a little unsure about review apps in general on my new site, and hoping that I don't have any slow downs. I've been considering switching to Yotpo instead. Just NOT sure. I'll stay with Avada Air Product reviews for now because I also use them for the cookie GDPR app and I use Avada for SEO optimization. If things are still slow, I might switch to Yotpo for Reviews and maybe Pandectes for cookie GDPR. I'm still undecided.

I don't understand why Air by Avada is used here on Shopify when Avada website design co. leans so heavily on YOAST for review app? I also don't understand why Avada isn't listed as an "eligible aggregator" by Google Merchant Center here: https://support.google.com/merchants/answer/7045996?hl=en

Really nice app and nice customer service especially judy and Anivian.
Love to rate it 4Stars plus.

great app the best part is its free. i do wish it would import the reviews automaticly or atleast find the products you want to import over instead of having to hunt and search everything other wise its perfect. The customer service agent Audrey is great as well. thank you

Very easy to get started and import reviews. Their support staff is really prompt in answering your queries. (Thanks, Hana!)

Great app, but a few issues. Importing reviews from CJ dropshipping wasn't seamless due to formatting error. Support team however was helpful and did a good work in fixing my issues. They say that they are developing a solution for this, which is great.

Exceptional customer support! Prompt responses and thanks Lydia and William to resolve my issue immediately. Recommend this app for its service and dedication to customer satisfaction."

Good customer service . i am happy with their services

I had a bit of trouble installing the app so I messaged the customer survice. I talked to Prakash and he helped me with fixing the problem. He was also very clear in the steps I needed to follow. Great and fast service!

Thank you!

almost as good as loox. Verry good for beginners who dont have much money to start!

I'm fairly new to ecommerce & Avada app is quite straightfwd to use.

My good experience comes from Avada's helpful staff. They seemed well trained & professional in their sphere of work. I'm glad to work with them - Tracy, Lydia & esp Liz. I appreciated esp. Liz's follow up on an outdstanding issue even after our conversation ended. Thank you for all yr assistance.