Air: Product Reviews App & UGC
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Thank you very much Tiana. When I had a question, she helped me immediately and solved it. Thank you very much, I recommend it
Thank you Nolan and the technician: Williams. You are very responsible and helpful. On the other hand, PageSpeed Insights show me this app block the main thread for some time. So I have mixed feelings. I have a response from Air Product: "We would like say explain that the reason for this increase in thread is due to our app need to add the codes inside the block. This has been optimized to its maximum already". I have no skills to judge is it an issue with every app that kind or not.
thnq hana for support...thnq for this app
O atendimento é muito bom, o app é muito completo.
O único problema é que não existe uma filtragem de avaliações por país.
Great app, and great service. Emily has helped me out and been very patient with me.
Too many bugs in the app.
Hello Nursing Focus Team,
We sincerely apologize for the inconvenience you faced due to the bugs in the Air Product Reviews app. We understand how frustrating this experience must have been for you, and we take your feedback seriously.
Our team has worked diligently to resolve these issues, and we're committed to ensuring a smooth and reliable experience for you moving forward. If there's anything specific you'd like us to address or if you need any further assistance, please don't hesitate to reach out.
Thank you for giving us the opportunity to improve, and we look forward to providing you with the best possible service.
Best regards,
AirApps Support Team
Questa App è perfetta per le recensioni
So far so good! I had a hard time figuring out how to send requests to old orders prior to installing the app and customer support Hana was super fast to respond and help me figure it out.
Hi GOOD CHECK FITS,
Thanks for the positive feedback! We're glad you're off to a good start with Air Reviews.
It's great that Hana was able to quickly help you figure out how to send review requests for older orders. We know managing product reviews can be tricky at first.
We're excited you're already experiencing our fast support.
We're here to help as you continue exploring our review features and UGC tools. Don't hesitate to reach out if you need anything!
Best,
The Air Reviews Team
I'm just discovering the application, I'm in the installation phase. I talked to Kevin from the support team about the problems I had during this process and he really helped me a lot. I advise.
Hi Hiwommen,
Thanks for sharing your experience! We're glad you're getting started with our app.
It's great that Kevin was able to help you through the installation process. We know setting up product reviews can be tricky at first.
We appreciate your recommendation. Even though you've only been using Air Reviews for about an hour, we're here to support you as you explore more features.
Let us know if you need any more help with your ratings and UGC!
Best,
The Air Reviews Team
The product is awesome. I love its efficiency and user interface. And another thing that i want to highlight about the app is its customer service. Special thanks to Lydia who helped me solve an issue that i had been stuck for a few days. Adios !!