Air: Product Reviews App & UGC
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
Avis (5 420)
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Hana & Maison.. Thank you for your assistance..
Very easy to use and great support
Die Liebe Lydia hat hervorragende Leistung erbracht und bei einem großem Problem sehr kompetent agiert und Lösungsorientiert geholfen.
Vielen dank Lydia und Air Apps
The support team is fantastic, especially Kevin, who is very responsive and always ready to help with any issues. However, the app itself needs improvement as some features are not functioning properly. Looking forward to updates that address these issues.
Junk software, arbitrary deduction of money
Dear 美肤套装坊 Store's Owner,
Thank you for sharing your feedback regarding the Air: Product Reviews app & UGC. We're sorry to hear about your concerns and appreciate the opportunity to address them.
Could you please let us know if there were any specific problems with the app, such as features or billing concerns, that led to your review? We want to ensure that your experience with our app is as smooth and beneficial as possible.
If your concerns are related to billing, we'd like to clarify how our subscription billing works. The billing system on Shopify automatically initiates charges at the start of each billing cycle to ensure continuous access to our services. Unfortunately, this means that even if the app was canceled slightly after the trial period ended, the charge for the current cycle was still processed.
Thank you for your time, and we look forward to your response.
Best regards,
AirApps Support Team
Abby mam is good instructor to instruct me how to setting my app in my website
"¡Excelente experiencia con la app! Abby me atendió de manera increíble: rápida, amable y muy profesional. Resolvió todas mis dudas en poco tiempo. La aplicación es intuitiva y fácil de usar. ¡Totalmente recomendada!"
great help, all my questions were answered and the problem was resolved quickly
Great customer service by Audrey. She understood my problem and solved it on my behalf. Thank you
Hi My Store,
We're so glad Audrey was able to understand your issue and provide you with a quick solution! We strive to offer top-notch customer support, and it's wonderful to hear that Audrey delivered on that promise. 😊
Thank you for sharing your positive experience! We're excited to have you using Air product reviews.
Amazing help from Hana on how to import reviews and how to add photos to the review, a step by step guide was provided by Her ! Thank you so much