Air: Product Reviews App & UGC
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I had an issue importing reviews to one of my products. Liz was able to narrow down the issue extremely fast and explained how to do it in the future. I have used Air for two of my stores and I have always had a smooth experience. Great product and an even better team!
The best free reviews app for Shopify. Maison from support helped me by fixing the issue of the reviews not showing up. 10/10
Hi VueGO,
We're thrilled to hear that you consider Air product reviews the best free reviews app for Shopify! And we're especially happy that Maison was able to help you get your reviews up and running. We appreciate your 10/10 rating and your positive feedback! 😊
Avada's support team is always willing to help, and the best part is that they are super fast in that, too! Never a questions too small or big, always got my issues fixed in no time.
Hi Livvana,
We're so glad to hear that you've had such a positive experience with our support team! It means a lot to us that you find them to be both helpful and quick to respond. We're committed to providing the best possible support for our customers, and we're thrilled to hear that it shows. Thanks for sharing your feedback! 😊
great support by Hana.
I want to express my gratitude to Air Product Reviews App & UGC for their excellent customer service! In particular, I would like to thank Pamela for her exceptional attention and for quickly and effectively resolving my inquiry. Her kindness and professionalism were truly impressive. Thank you for providing such a positive experience and for ensuring that my concern was addressed in a timely manner! Highly recommended!
This is a super easy, super free, super useful app. Support team is mindblowing. Tiana from the team deserves a lot of appreciation.
Works amazing, everything you need to customize it and the costumer service rocks. Thanks! Esther worked with my issue.
il supporto di Tiana è stato davvero utile. Grazie mille!
I was having a hard time deciding on an app for reviews. After hours I finally found Air, and I fell in love! I customized the review template to my website theme.
After a few attempts, I realized may have missed something trying to integrate the widget into the site, so I clicked the "chat with us" link. The chat box pops up like they always do; however, it being midnight I was so tired and needed help quickly.
Esther entered the support chats She was so pleasant and eager to help she solved my mystery within minutes. I walked away from the screen for a few minutes and then I heard this awesome sound, a doorbell like a gift had just been delivered. To my surprise, relief, and joy, Esther had resolved my issue and also added value to my initial request, in less than 15 minutes.
THANK YOU SO MUCH, Esther! - Best Assitance Ever!!!
Hana was amazing! Thank you for all the support. Very fast & professional. Many thanks <3