Air: Product Reviews App & UGC
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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I recently integrated AirReviews into my Shopify store, and I must say, the experience has been nothing short of phenomenal. This app has seamlessly met all our needs regarding product reviews. Its integration is flawless, ensuring a smooth transition of reviews to our updated template and product versions.
One standout aspect has been the support team, particularly Esther, who assisted me with migrating our reviews. Her expertise made the process quick and effortless, highlighting the exceptional customer service AirReviews offers. It's rare to find such dedicated support in free apps, but AirReviews excels in this area.
Lydia solved our problem really quickly, instruction was SUPER clear, but I could not understand at first. However, she escalated and give us more clear instruction with pictures and bullet-lists. Which help me A LOT! They are always ready for you to help out, 24/7. Not even small delay.
I wish I could give you guys 100 STARS.
Thank you once again
Hi Le Ciel,
Thank you for your kind words about our support team! We're so happy to hear that Lydia was able to resolve your issue quickly and provide clear instructions with pictures and bullet points. We strive to make our support as helpful and easy to understand as possible.
We're also thrilled that you found our team to be readily available and responsive, even with a 24/7 schedule. Your 100-star wish is the highest compliment we could receive!
Thank you for sharing your positive experience and for choosing Air product reviews! 😊
I love this app. Audrey, the support specialist, was very helpful in communicating efficiently.
A quick recommendation: I enjoy reviewing individual products, but I think it would be a neat feature to 'Review' the entire company/store. This way, potential customers can build trust before purchasing a product.
Mia is the best customer service out there! thank u again!
It was my first time using this app, so I was facing some difficulties, after contacting Lydia from support, she helped me out and now my problem is solved :)
thanks Hana!
so far so good.
We have added it a few hours ago.
Hana helped us with the setup. thx again. nice team.
We cant wait until the reviews are added. :)
I like this review app because it starts out free and can upgrade it as needed.
One of the best review apps I've ever used, and very reasonably priced.
Amazin app and support, always on the top of any issue
I was having issues, Hana was quick to fix it, and even walked me through the process in a way that i can do it on my own in the future.