Air Product Reviews App & UGC

I had problem with customising background color. I chatted with Hana and she did it for me in a few minutes. Then she showed me exactly how she did it, so i can do it in a future by myself. 10/10 customer support

Audrey and Toby (not from the office sadly) were Amazing! They really helped me out and knew their way around coding and their App like the back of their hand.

Funny enough, I am installing their App on all my shops and I am looking into the other Apps that they have since it just seems to work the way I want it to work.

Really love this application so far. There is a lot of customization you can include to fit your branding that I haven't found in other review apps.
In the beginning, I did encounter an issue setting up the application on my website due to coding issues (I assume). I reached out to Air's customer service team and Audrey was kind and very helpful getting the issue resolved. Great experience with Air!

This app is not only free and has good customisation, but the customer service has been great so far, very helpful and quick to answer.
A special thank you to Tracy and Audrey for helping me out and answering all my questions.

Bonsoir, j'ai désinstallé l'application, le 23 mai, ça fait 5 jours. Il doit y avoir un bugue car il y a toujours des avis ( 1 étoile) en dessous de certains produits. Je l'ai justement désinstallée à cause de cette étoile, qui fait que le produit n'a qu'une étoile donc pas un bon produit.
Pourriez-vous me guider pour supprimer entièrement des étoiles en dessous de mes produits ?
Merci par avance.
Je ne souhaite pas forcément que cet avis soit publié, j'ai juste besoin d'aide pour retirer ces étoiles.
réaction rapide de votre part et je vous en remercie

I had problems with other apps and Hana really took care of me and solved my problem quickly. Your customer service is always very fast and focused on solving problems. Thank you.

Nice application to import reviews and control the reviews on your store. The support service is great too, and responds instantly. I've just been helped by Pamela from Avada.

Superb App! Very easy to use and manage. And the best part is the prompt and detailed Support available 24/7. Esther from the Air Products Support team helped me with my queries with all of her expertise and made the onboarding journey for me so easy. I simply recommend this app to everyone for Product Reviews Management.

The intuitive interface made integration a breeze, even for the less experienced. The fact that it is free is a huge plus.

Customer support is also great. Thanks to Hana who helped me fix some really hard to find bugs!

Set up was a little complicated, but a very quickly answered chatbox conversation with Esther from the support team sorted everything out for me. She was very patient and extremely helpful. App works well with my shopify store.