Air Product Reviews App & UGC
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Omtaler (5 415)
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Etter vurdering
Works great though I find it a bit pricey. The customer service is amazing though
I was completely confused at first but with Juliana's help, I was able to add reviews to my Shopify store quite easily. Thank you for your help Juliana.
I'm grateful to have access to this app. THANK YOU! I love the homepage tab that allows customers to instantly click on to see reviews. I like that customers can leave pictures. Only issues are that It's not as straight forward as other apps and some of the wording on features need to be updated to reflect when the customer actually gets sent the first review reminder: after fulfillment not after delivery. I was happy to be told that they actually get it after fulfillment though. It would be great if customers can be seen as verified by simply reviewing from the link sent to them via email as well rather than only having the option to sign in to be considered verified. Signing in can be something that makes the customer not want to review and the fact that they received an email requesting a review proves that they are a legitimate customer.
I'm fairly new to ecommerce & Avada app is quite straightfwd to use.
My good experience comes from Avada's helpful staff. They seemed well trained & professional in their sphere of work. I'm glad to work with them - Tracy, Lydia & esp Liz. I appreciated esp. Liz's follow up on an outdstanding issue even after our conversation ended. Thank you for all yr assistance.
great app the best part is its free. i do wish it would import the reviews automaticly or atleast find the products you want to import over instead of having to hunt and search everything other wise its perfect. The customer service agent Audrey is great as well. thank you
Nice service by Esther
nice
Very easy to use! Perfect addition to my store allowing customers to leave seamless reviews.
Had a small issue with the review box, reached out to support and Esther was very easy to work with, had a quick solution for my problem and was up and running.
Great app for managing your shopify product reviews. Thanks to @Jasmine for such great customer support.
Sunny and Tony helped me with a glitch where the Review box on my product page was blank as users typed in it. They took a lot of time to explore the problem and shared helpful tips on how to use the app admin settings. I'm super grateful for their time and suspect they were fixing some errors on the backend of my Taiga theme due to Judge.Me review removal.
I'm still a little unsure about review apps in general on my new site, and hoping that I don't have any slow downs. I've been considering switching to Yotpo instead. Just NOT sure. I'll stay with Avada Air Product reviews for now because I also use them for the cookie GDPR app and I use Avada for SEO optimization. If things are still slow, I might switch to Yotpo for Reviews and maybe Pandectes for cookie GDPR. I'm still undecided.
I don't understand why Air by Avada is used here on Shopify when Avada website design co. leans so heavily on YOAST for review app? I also don't understand why Avada isn't listed as an "eligible aggregator" by Google Merchant Center here: https://support.google.com/merchants/answer/7045996?hl=en