Air Product Reviews App & UGC

Very good customer service. Recommend.

I love it because its smart and easy to use and also gives user more safety

This app is good! Easier to use than previous ones I've used.
I had Pamela help me through using it for the very first time and she did a fantastic job guiding me through everything step by step. I'm also very new to this so she was very patient with me and very friendly!
Recommend 100%!

The support was absolutely superb.

I was assisted by Tiana and William.
They immediately addressed my questions and I received support within 1-2 minutes.

That's what I call first-class support and top-notch employees. :)

I had an issue importing reviews to one of my products. Liz was able to narrow down the issue extremely fast and explained how to do it in the future. I have used Air for two of my stores and I have always had a smooth experience. Great product and an even better team!

I love this for my website as you can seamlessly set up reviews for your product page. I love the style of the review sections and the ability to send customers reminders to review your products. The customer service is exceptional as well. I needed some help on one of the review widgets and Emily was able to help me very quickly. She was able to do everything I asked for. I truly recommend this app to everyone and if you ever need support on something, you will receive great service!

Audrey, from the customer service, helped me a lot today and made sure i understood every step to solve my problem.

I was having a hard time deciding on an app for reviews. After hours I finally found Air, and I fell in love! I customized the review template to my website theme.
After a few attempts, I realized may have missed something trying to integrate the widget into the site, so I clicked the "chat with us" link. The chat box pops up like they always do; however, it being midnight I was so tired and needed help quickly.
Esther entered the support chats She was so pleasant and eager to help she solved my mystery within minutes. I walked away from the screen for a few minutes and then I heard this awesome sound, a doorbell like a gift had just been delivered. To my surprise, relief, and joy, Esther had resolved my issue and also added value to my initial request, in less than 15 minutes.
THANK YOU SO MUCH, Esther! - Best Assitance Ever!!!

I have been using Air Reviews for a while, I love the design of the different widgets that I can place on my store. It's very intuitive, and easy to use, I love the fact that it's not complicated at all. There are numerous functions and options for the reviews, with different customization choices. By the way, I had a small customization request for my store, and Hana from the customer service immediately replied to me in the chat, her colleague Toby was fast to add the customization I requested, the experience was very pleasant. I recommend this review's application and other Avada applications.

The best free reviews app for Shopify. Maison from support helped me by fixing the issue of the reviews not showing up. 10/10