Air Product Reviews App & UGC

Air Product Reviews App & UGC

Recenzje (5 461)

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 97% ocen to oceny z 5 gwiazdkami
  • 3% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 0% ocen to oceny z 1 gwiazdkami
14 styczeń 2024

Where are the reviews? I imported them and nothing.

22 Lions
Chorwacja
2 dni korzystania z aplikacji
12 luty 2024

Dishonest support. I asked Hana whether I'll be flagged or banned by Google Merchant if I import a few reviews from Amazon. She said no and I decided to consult a Google Support article and yes it clearly states that you're google merchant account will be suspended if you import from Amazon or AliExpress. Thanks Avada!

XMP//ON
Republika Południowej Afryki
Około godziny korzystania z aplikacji
9 grudzień 2023

Très fâchée que ce soit pas en français même très insultée.....une entrprise canadienne....???? Doit avoir des applications en français

NOS ZAMIMOS
Kanada
Około godziny korzystania z aplikacji
Air Apps odpowiedział(a) 10 grudzień 2023

Chère équipe NOS ZAMIMOS,

Nous vous remercions d'avoir pris le temps de partager vos commentaires. Nous nous excusons sincèrement pour tout inconvénient causé. Nous comprenons votre frustration et nous nous engageons à traiter cette question rapidement. Bien que nous nous efforcions de répondre aux préférences linguistiques variées, nous reconnaissons que nos offres actuelles pourraient ne pas entièrement répondre à vos attentes.

Soyez assurés que vos commentaires sont précieux, et nous travaillons activement à améliorer nos services, y compris la fourniture d'applications en français. Nous apprécions votre compréhension et vous remercions de nous avoir fait part de cela.

Si vous avez des points spécifiques que vous souhaitez que nous abordions ou si vous avez d'autres suggestions, n'hésitez pas à nous contacter. Vos contributions nous aident à nous améliorer, et nous sommes là pour garantir une meilleure expérience pour vous.

Cordialement,
L'équipe de support Air Review

Edytowano 4 styczeń 2024

We had installed that app, as it did read client or order data of our store.
After a newer update, that app became the same data-kraken as all the other review apps. This is the reason, why we have to change our rating from 5 to 1 stars.
Too bad. You had an outstanding feature over all other review apps, but you ruined it. :(
Former rating ----------------------------------
Great app with great support.
I really appreciate that app for two reasons:
1. The app reduces the shared client data to a minimum. Not like the competitors apps who are data kraken.
2. Great and fast support!
Highly recommended.

REDWOOD
Niemcy
5 miesięcy korzystania z aplikacji
Edytowano 29 luty 2024

Very bad customer service from Juliana!! Something like that... unacceptable!!

Lymaja Jewelry
Niemcy
4 miesiące korzystania z aplikacji
Edytowano 24 październik 2023

my all old reviews got deleted due to the app bug problem, help me get them back fast

Fashionnsio
Indie
2 miesiące korzystania z aplikacji
17 październik 2023

They did not resolve my issue of the reviews not showing up on the product page and messed up my theme's product page without my permission. This app is not free this will cost you more than regular app and much more headache as you will be losing customers due to this.

Finea
Indie
Około miesiąca korzystania z aplikacji
30 lipiec 2023

We've tried importing reviews from different Amazon links, but it never worked. We contacted the support, and they said they were looking into it. We contacted them again after a few days, and they were still looking into it. Now it's been a month, it's still not working and nobody is helping us. We found 2 other apps that import reviews from Amazon without issue. So Unfortunately, we do not recommend this application and the support behind it.

Swollz.
Wielka Brytania
28 dni korzystania z aplikacji
Air Apps odpowiedział(a) 31 lipiec 2023

Hi,

Thank you so much for taking time to leave us a review. First and foremost, please accept our sincere apologies for the inconvenience and frustration this has caused you. We deeply regret that we have fallen short of your expectations in this instance. Your feedback has been invaluable in helping us identify areas for improvement

We understand the importance of timely and seamless review imports, and we want to assure you that we have been actively working to resolve this issue. Because Amazon tends to change import link IDs regularly, which often disrupts the review import process. This dynamic nature of Amazon's IDs has been a significant challenge for us, causing delays in fixing the problem.

We sent a follow up email with detailed solution. Please kindly check your mailbox for further update.

We would be more than happy to assist you with any other concerns you may have or answer any questions

Best regards,
Air Reviews Team

Edytowano 23 wrzesień 2023

I have been installing this app for more than a week now, but the team running this app is not competent at all. Every time you talk to a different person, every time you have to explain the problem again, they should review their organization. Ps: if you have Gempages you will be in serious trouble with them, I recommend other apps

IUPPIE
Włochy
14 dni korzystania z aplikacji
20 wrzesień 2023

not working

Tizile
Kanada
5 dni korzystania z aplikacji