Air Product Reviews App & UGC
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (5.279)
Refinar
-
Por avaliação
I tried another review app but it went very badly. It was difficult to set up and kept crashing.
Today I set up Air Product Reviews App & UGC with Mia's support and everything is working perfectly. Mia has been a great help and has been with me for as long as it took until everything was set up perfectly. Thank you very much Mia, for your patience and professionalism.
This is very Best app for getting reviews and the customer support is awesome very quick response.
Thanks Miss. Tiana for valuable support
Judy was so helpful. She gave me a lot of time and effort to resolve my issues. I am very happy with their support.
We started using this since Dec 2023. We faced no issues until about 2 days ago when one of our customers alerted us that the review section is not showing any content or had disappeared altogether.
Contacted the support team. Nolan and William was very helpful. They requested developer access and started working on the issue immediately. It was resolved in less than 3 hours.
Hi WE8THIS™,
Thank you for sharing your experience with Air product reviews! We're glad to hear the app worked well for you since December.
We're grateful you reached out to our support team. It's great to hear that Nolan and William were able to quickly resolve the problem for you.
If you have any further questions or concerns, please don't hesitate to contact us. We're always here to help!
Hana has helped me with every problem I had, she has fascinated me with her knowledge and helpfulness, thank you for her interest and for doing her job with love.
Hi BlastBag,
Wow, thanks for such fantastic feedback! We're thrilled to hear about your great experience with our review app.
It's wonderful that Hana has been so helpful in solving your problems. Her knowledge and passion for her work really shine through, and we're glad it shows in her support.
We truly appreciate your loyalty over the past 10 months. Our goal is to make managing product reviews and ratings as smooth as possible for you.
Thanks for being part of the Air Reviews family!
Best,
The Air Reviews Team
⭐⭐⭐⭐⭐ Outstanding Service – Truly 5 Stars!
I rarely leave reviews, but I had to make an exception for the Air Product Review app. The app itself is fantastic – super easy to use and exactly what I needed for my store. But what really blew me away was the customer service. Hana and William were absolute lifesavers! They took the time to answer all my questions and walked me through the entire technical setup. It felt like they were genuinely invested in helping me succeed. I’ve never experienced service like this before – it was more than 5 stars! Huge thanks to both of them for their support. If you’re considering this app, don’t hesitate – you’ll be in great hands!
Absolutely fantastic customer service! I had an issue with my account and reached out for support. JUDY was exceptional. She was incredibly patient, attentive, and resolved my problem quickly. She went above and beyond to ensure I was satisfied. Her professionalism and dedication made my experience with the app delightful. Highly recommend this app, especially because of the outstanding support from JUDY!
good app for reviews and helps other to understand about the product
Great app with great features. And the Best: When having a problem, you get right away high qualified support via chat - very convenient. Thanks to kind support from Damian, problems have been solved immediately!
I liked your application very much, but I had a problem with the language support because Turkish is not a widely used language and of course it is natural to have such problems. However, this was not a problem for me because your colleague Kevin helped me solve my problem in a very professional manner, thank you very much again :))
Hi EropsisPix,
Thanks for the great feedback! We're glad you're enjoying our product reviews app.
We understand the challenge with Turkish language support. It's fantastic that Kevin was able to help you solve this issue professionally. We always aim to assist our users with their specific review needs, no matter the language.
We appreciate your understanding about less common language support. Your feedback helps us improve our app for users worldwide.
Thanks for choosing Air Reviews for your store's ratings and UGC. We're here if you need more help with your reviews!
Best,
The Air Reviews Team