Air Product Reviews App & UGC , 4.352 avaliações
Refinar
-
Por avaliação
Lydia solved our problem really quickly, instruction was SUPER clear, but I could not understand at first. However, she escalated and give us more clear instruction with pictures and bullet-lists. Which help me A LOT! They are always ready for you to help out, 24/7. Not even small delay.
I wish I could give you guys 100 STARS.
Thank you once again
I had issue with importing reviews with excel files, but Pamela and Esther helped me! they edited my files, and uploaded for me as well as setting up the app correctly when I couldn't figure it out myself !
The best review app on shopify. Their customer support, Nolan and the tech guy: Anivia is especially helpful. I had a small request about showing a review on frontpage and they also help me immediately! BIG BIG thank you to this team!
Wonderful app with great features. If you are looking for an app to use, this is the BEST one you can use for reviews and other features. Esther and Maison helped me fix an issue that I couldn't fix on my own. Thank you very much!
i would say....BIG YES to this app and the best service made by lovely HANA-she was very fast and very nice to speak easy aswell and i want to have that type of people around....ALWAYS so THANK YOU HANA,you have no ideea how much meant to me and my website your HELP........she helped me to set the app properly on my page when all let me down...we need more people like you in this world....the best app,easy to use and with this type of customer support is blodyy next level......biggg love and likeeee...with regards,ALEX
A great reviews app with a fully-functional free version. When I needed help, Sunny was quick to respond and helped figure everything out. Great support.
Nolan and the technician were incredibly helpful with customer service. They resolved my issues quickly and efficiently and were there for me every step of the way. I am grateful for their professionalism and courteous approach. I had an absolutely great experience, thank you!
"I have to commend the support team of Air: Product Reviews app & UGC for their exceptional service. I recently encountered an issue with review section on my store, and I reached out to their support team for assistance. From the moment I initiated contact, I was impressed by their professionalism, responsiveness, and dedication to resolving my issue.
Not only did they respond promptly to my inquiry, but they also went above and beyond to ensure that my concerns were addressed satisfactorily. The support representative I interacted with was knowledgeable, courteous, and empathetic, making me feel valued as a customer.
What truly sets Air: Product Reviews app & UGC support team apart is their commitment to providing personalized assistance tailored to the specific needs of each customer. They took the time to listen to my concerns, thoroughly investigate the issue, and provide clear and concise guidance on how to resolve it.
Thanks to the exceptional support provided by Air: Product Reviews app & UGC team, my issue was resolved swiftly and efficiently, leaving me thoroughly impressed and satisfied with the level of service I received. I can confidently say that Air: Product Reviews app & UGC support team sets the gold standard for excellence in customer support, and I wouldn't hesitate to recommend their products and services to others."
They came quickly, responded and helped within seconds. They are on call 24 hours a day. That makes this app easier to use. Thank you Tiana
This app is great , very easy to set up and gives you a lot of options on how to import reviews. Their support team is amazing, they help me through the set up and very friendly. I definitely recommend this app with those who are looking for a good review importer! Big shout out to Liz, Nolan , and Emily!