Air Product Reviews App & UGC
Uppfyller Shopifys högsta kvalitetsstandarder när det gäller hastighet, enkelhet och värde för handlaren
Recensioner (5 462)
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A bit difficult to understand for a beginner (for this app), although I normally work with computers and software.. Not easy to find your way around. But I got great help from Jasmine and William so now the app is running
Support was really quick and nice from Hana and Maison
After looking for a couple review apps i came to this app. i had a bit of trouble setting it up correctly but with the kind help of Sonny it was a piece of cake. Ready to collect reviews for my webshop! thanks again.
Hi Kings Store,
Thank you for your great feedback! 😊 We’re glad you chose Air Reviews and that Sonny made setting up the app a breeze. It’s exciting to hear you’re ready to start collecting reviews for your webshop! If you need any more assistance, we’re always here to help.
Best regards,
The Air Reviews Team
A great app with every widget you need for a branded shopify store . The customer support is excellent and always quick to help . I have been most impressed with Audrey an agent with extensive knowledge and an exceptional attitude .
My only critisism is the fact that shopify editor does not immediately display changes made in the display reviews section ,especially when changing the template from grid to list..
Hi Shoppirillo,
Thanks for the great feedback! We're glad you're finding our app useful for your branded Shopify store.
It's fantastic to hear that Audrey provided such excellent support. We're proud of our team's knowledge and attitude when helping with product reviews.
We appreciate your note about the Shopify editor issue. We'll pass this feedback to our dev team to look into improving the display update speed, especially for grid to list changes.
We're always working to enhance our review features and UGC tools. Thanks for choosing Air Reviews! Let us know if you need any more help.
Best,
The Air Reviews Team
Customer service is great! Hana was really helpful and was quick to identify how she can assist me. She brightened my day!
Support antwortet immer (sogar schnell) nette Konversationen mit dem support, Es werden immer Lösungen gefunden,
Einige Details waren nicht so einfach zu individualisieren oder mussten sowohl in der App, als auch im Theme Editor verändert werden. Das ist etwas verwirrend. Theoretisch lässt sich die Sprache der Text Felder nur in der Pro Version verstellen, was ich sehr schade finde, praktisch ließ sich allerdings auch alles in der Free Version ändern. Wieder, ziemlich verwirrend. Bleibt abzuwarten, ob das so bleibt. Der Support, besonders Abby und Prakash, war sehr freundlich und engagiert und haben mir so schnell es ging geholfen, obwohl ich vorerst nur die Free Version nutze. Alles in allem ist die App eine Empfehlung wert!
The support team is fantastic, especially Kevin, who is very responsive and always ready to help with any issues. However, the app itself needs improvement as some features are not functioning properly. Looking forward to updates that address these issues.
taina is great thanks for the help
Good customer support specially linda was too helpfull