Recensioner (4 485)

Helhetsomdöme
5
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
7 maj 2024

"I have to commend the support team of Air: Product Reviews app & UGC for their exceptional service. I recently encountered an issue with review section on my store, and I reached out to their support team for assistance. From the moment I initiated contact, I was impressed by their professionalism, responsiveness, and dedication to resolving my issue.

Not only did they respond promptly to my inquiry, but they also went above and beyond to ensure that my concerns were addressed satisfactorily. The support representative I interacted with was knowledgeable, courteous, and empathetic, making me feel valued as a customer.

What truly sets Air: Product Reviews app & UGC support team apart is their commitment to providing personalized assistance tailored to the specific needs of each customer. They took the time to listen to my concerns, thoroughly investigate the issue, and provide clear and concise guidance on how to resolve it.

Thanks to the exceptional support provided by Air: Product Reviews app & UGC team, my issue was resolved swiftly and efficiently, leaving me thoroughly impressed and satisfied with the level of service I received. I can confidently say that Air: Product Reviews app & UGC support team sets the gold standard for excellence in customer support, and I wouldn't hesitate to recommend their products and services to others."

EtSell
Pakistan
11 dagar användning av appen
29 maj 2024

Very good help desk! I have been helped by Esther, and I´m very happy with the service they provided.

Aesthetic Essential
Nederländerna
3 månader användning av appen
5 juni 2024

Best App For Review And Best Instant Support....I have Some Tech Issue & Got Instant Support By "Audrey" & Got Solution Within 5 Minute...Thank's Air Review & Audrey...

JAPNAM
Indien
Ungefär 2 månader användning av appen
3 april 2024

Thank you thank you thank you NOLAN and NIKITA.

I had an issue uploading my reviews to my BeautyBrainsBoobs.com website, and the dynamic duo above were super quick, thorough and have outstanding customer service skills. I waited a short while, for them to investigate and resolve my issue. They even gave me a template that I can use going forward.
This has far surpassed my expectations, and I would 100% recommend.

Outstanding service and results :-) Thank you both.

BeautyBrainsBoobs.com
Storbritannien
Ungefär en månad användning av appen
4 maj 2024

Thank you Nolan and the technician: Williams. You are very responsible and helpful. On the other hand, PageSpeed Insights show me this app block the main thread for some time. So I have mixed feelings. I have a response from Air Product: "We would like say explain that the reason for this increase in thread is due to our app need to add the codes inside the block. This has been optimized to its maximum already". I have no skills to judge is it an issue with every app that kind or not.

Covereo
Polen
10 månader användning av appen
3 april 2024

this app works so well and i got awesome service from Esther when i need some things changed.

ExperiMental Designs
USA
6 månader användning av appen
15 maj 2024

Hey Hana in customer service really helped us sort out our issue!
Good app for review thanks

Tilt
Indien
Ungefär en månad användning av appen
12 april 2024

The best review app on shopify. Their customer support, Nolan and the tech guy: Anivia is especially helpful. I had a small request about showing a review on frontpage and they also help me immediately! BIG BIG thank you to this team!

sthkbeauty
Hongkong SAR
Ungefär en månad användning av appen
14 april 2024

I love the app and features like import from amazon with images. Lots of free features to get started. I got great support from Juliana, Tiana and Tony with some difficulties I was having to integrate this app with my theme.

Total Soccer Factory
USA
Ungefär en månad användning av appen
29 mars 2024

best customer service of any app on here. TRACY is AMAZING.. she is sooo helpful. I have gotten her to help me several times and she has been amazing every time

Peaslee’s Custom Designs
USA
2 månader användning av appen