Air Product Reviews App & UGC
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Great application, with wonderful and responsive support team ( thank you so much Hana :) )
Big thanks to Lydia and William for helping me out and editing the ratings! Problems fixed. <3
pretty awesome, I'm thrilled with Air Reviews by Avada! This user-friendly app is packed with valuable features that have made collecting customer reviews with photos a breeze for my Shopify store. It's been a huge help in building trust and boosting sales.
Setting up Air Reviews was smooth, and the interface is delightfully intuitive. What truly impressed me, however, is the extensive range of customization options. I can tailor the look and feel of the app to perfectly match my store's theme. This includes features like the review box, star rating, review pop up, review carousal, review sidebar, review submit form, and even the all reviews page! The customization options are comprehensive and easy to use, allowing me to create a seamless customer review experience that complements my brand.
There was a minor hiccup when I initially tried importing reviews with a CSV file. However, the Avada support team went above and beyond to resolve the issue. Shoutout to Nolan for promptly understanding the problem, and to Nikita, the technician, for their excellent work fixing it! the first thing that came to my mind after reading the name of the team member 'Nolan' was !!!MRBEAST!!!
The only downside of this app is that it doesnt support multilanguage translation yet but i saw it as a feature request so they might introduce it real soon.
Overall, I highly recommend Air Reviews by Avada to any Shopify store owner looking to leverage the power of customer reviews. The app itself is excellent, with a wide range of customization options, and the supportive team is a major plus.
Hi Atlance,
We're absolutely delighted to hear how Air Reviews by Avada is exceeding your expectations! It's wonderful that you're finding the app user-friendly and packed with valuable features for collecting photo reviews. 🎉
We're thrilled you're enjoying the extensive customization options, allowing you to create a review experience that perfectly matches your store's theme and branding. We take pride in our design and aim to make it as easy as possible for you to personalize the app to your needs.
We appreciate your kind words about Nolan and Nikita's support! They are indeed a valuable part of our team, always ready to help our users with any issues they encounter. And yes, we can see why you'd think of MrBeast when you hear the name Nolan! 😉
Thank you for highlighting the feature request for multi-language translation. We're always listening to our users' feedback and working to improve our app. We'll definitely keep you updated on any new developments in that area.
We're so glad you're recommending Air Reviews to other Shopify store owners. We're confident that it can be a powerful tool for any e-commerce business looking to leverage social proof and build customer trust. 😊
Was very easy to set up. The app walks you through a step by step guide. I had one question after getting the app running on my website and was connected to someone through chat in minutes. Jasmine was super helpful and took screenshots to show me exactly how to find a solution to my question.
good
Hana was absolutely brilliant, answered all my questions and helped with everything I needed. I am very impressed with how my site is looking now.
From the first experience of using this app it seems like a well organized app with fast responding assistance personal! Particularly, thanks to assistant Esther for fastly solving my product page issues. The good aspect is that its free and helps for beginers to start their buisness with less obstacles.
I didn't import reviews because I didn't know this app well, but the counselor "sunny" was so kind to tell me everything and solve my problems
If she gets into trouble again, she'll find a counselor, "Sunny." She's such a kind and nice person
the app is perfect and @hana from customer services was very kind and fast
I am thrilled to share my overwhelmingly positive experience with the Air Product Review application on Shopify. From seamless usability to unparalleled customization features, this app has truly elevated my online store.
One of the standout features for me was the ability to effortlessly send customized emails to purchasers using a personalized SMTP server. This not only streamlined my communication with customers but also added a professional touch to the entire process.
The application's diverse and practical functionalities have proven to be invaluable. Whether it's tailoring the appearance to match my theme or integrating various practical features, Air Product Review has consistently exceeded my expectations.
Moreover, I must highlight the exceptional support provided by the team, particularly Sunny and Tony. Their responsiveness and expertise were evident when they promptly assisted me in resolving a display issue. Their dedication to ensuring a smooth user experience truly sets them apart.
In conclusion, I wholeheartedly recommend the Air Product Review app to fellow Shopify users. It not only enhances the overall user experience but also comes with a support team that goes above and beyond to address any concerns promptly. Kudos to the team for creating such an outstanding product!