Air Product Reviews App & UGC
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We started using this since Dec 2023. We faced no issues until about 2 days ago when one of our customers alerted us that the review section is not showing any content or had disappeared altogether.
Contacted the support team. Nolan and William was very helpful. They requested developer access and started working on the issue immediately. It was resolved in less than 3 hours.
Hi WE8THIS™,
Thank you for sharing your experience with Air product reviews! We're glad to hear the app worked well for you since December.
We're grateful you reached out to our support team. It's great to hear that Nolan and William were able to quickly resolve the problem for you.
If you have any further questions or concerns, please don't hesitate to contact us. We're always here to help!
Hi this is me from dejavu find. i am using this air review application from last one year they have easy to use admin and friendly support team especially Emily is very kind. i think you should try it once.
Hi Deja Vu Find
Thanks for the kind words about Air product reviews! We're so happy to hear it's been easy to use and that Emily on our support team has been helpful. We appreciate your recommendation and hope others will give it a try too!
The app is great. It is much better than other review apps that I have tried, and it contains many more features such as importing from Amazon, and it allows for greater customization. They also have really good support, and there is even a live chat. I received help from Audrey in the live chat, and she helped me with the issue I was having within a few minutes. I would recommend this app to anyone wanting to add reviews to their store.
Dear Bellevixa,
Thanks for the amazing review! We're thrilled you're loving the app and finding the features so useful. We're also happy to hear Audrey was able to help you quickly. 😊 We appreciate the recommendation!
I had a small problem with the view of the app and contacted the support and got help very quickly, thank you very much! Now it works
Hi Pima Art,
We're happy to hear we could help you quickly resolve the issue with the app's view! Thanks for your patience and for the positive feedback. 😊
i just want to say that your customer support is awesome today i got a problem in your review box and tiana helped me solve that particular problem thanks tiana from avada.
Hi زُلف,
Thank you for the kind words about our customer support! We're thrilled Tiana was able to help you with the review box issue. We appreciate your feedback and are glad you're enjoying the app! 👍
The app is very easy to use and customise. But the best part is the support specially Tiana today was super fast to help sort out my issues.
Hi Dyut,
We're so glad you're finding the app easy to use and customize! It makes our day to hear that Tiana provided you with fast and helpful support. Thanks for the positive feedback! 😊
I had an issue with importing reviews to my store, and Kevin from the customer service team was incredibly helpful. He patiently guided me through the process and helped resolve the issue efficiently. His professionalism and prompt assistance made a significant difference. Thank you, Kevin, for your exceptional support! I appreciate your help immensely. :)
Hi SissyShop,
We're so happy to hear that Kevin was able to resolve your issue with importing reviews! We pride ourselves on our customer service, and it's wonderful to hear he provided you with such a positive experience. 😊
Thank you for taking the time to share your feedback, and we're glad you're enjoying the app!
Nolan And Williams both helped me with displaying my reviews in just a minutes i am glad to have them with us and i really appreciate there support there kindness and there efforts Thanks to them and thank to Avada for creating such an easy platform for us :)
Hi HealthFulBeautyLife,
We're delighted to hear that Nolan and William were able to assist you so promptly! It's wonderful that they could get your reviews displayed in just minutes. We'll be sure to pass along your kind words and appreciation to them.
We're also thrilled that you're finding our platform easy to use. Thank you for choosing Air product reviews! 😊
Amazing support from Tiana and Toby - the tech. Air Product Reviews is a a must-have application. Thank you
Hi UNIKTAG,
Thank you for the awesome feedback! We're thrilled to hear that both Tiana and Toby provided you with amazing support. We'll be sure to let them know how much you appreciated their help.
We're also so glad that you're finding Air product reviews to be a must-have app for your store! 😊
I really like this app. I've been using it for a few months now, and the reviews have been super helpful in making my customers trust my business. Recently, I had a little problem bringing in some reviews from Amazon, but the support team sorted it out right away. They even helped me make the reviews look good on my website. It was honestly the best customer support I've ever had from any company. Big shoutout to Rosie and Anivia for sorting out my issues so quickly!
Hi Fast trove,
We're so glad you're loving the app and seeing the benefits of reviews for building customer trust! It's awesome to hear that Rosie and Anivia provided you with such fantastic support. We appreciate your kind words and are thrilled you're having a great experience with Air product reviews! 😊