Air Product Reviews App & UGC

Air Product Reviews App & UGC

評價 (5,147)

整體評分
4.9
各級評分數量
  • 97% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2024年10月1日

Iam really happy with Audrey and Anivia. Audrey immediately responded and helped me to solve my problem within minutes of contacting here. Super happy that it worked out so well. Thanks again.

Imagine It Studio
德國
使用應用程式 3個月
2024年9月10日

Great app, and great customer service, I had an issue adding the review stars to my collection pages and Hana and Toby sorted it our right away. Hana was very polite and answered straightaway. Lovely people :)

Serene Jewellery
英國
使用應用程式 6個月
Air Apps 已回覆 2024年10月3日

Hi Serene Jewellery,

Thank you for your kind words! 😊 We’re so glad Hana and Toby could quickly help you add the review stars to your collection pages. It’s wonderful to hear that they provided such polite and prompt service. We're here for you anytime you need us!

Best regards,
The Air Reviews Team

2024年9月20日

Customer care service is outstanding. Agents were very kind, professional and quick to resolve the issue. They make sure that agents are available to respond quickly, so I had the luxury of receiving assistance by Juliana, Raymond, Lydia, and Jasmine. All my questions were answered clearly and very fast, and I also receive the guidance on how to use the app efficiently. I feel comfortable using this application knowing that there are dedicated people ready to provide exceptional service.

BE LOVELY JEWELRY
加拿大
使用應用程式 大約2個月
Air Apps 已回覆 2024年10月3日

Hi BE LOVELY JEWELRY,

Thank you so much for the wonderful feedback! 🌟 We’re thrilled to hear that Juliana, Raymond, Lydia, and Jasmine provided you with such quick and professional assistance. It’s great to know you feel comfortable using the app with our dedicated support team behind you. We’re here for you anytime!

Best regards,
The Air Reviews Team

2024年9月15日

Avada support (Kevin) is great.
I had home page issues after updating Theme.
He helps me to solve this problem easily.

Thanks a lot.

cocobear
加拿大
使用應用程式 大約1年
Air Apps 已回覆 2024年10月3日

Hi cocobear,

Thank you for your kind words! 😊 We’re glad Kevin could help you resolve the home page issue after your theme update. We're always here to assist you whenever you need us. Thanks for being with us for a year!

Best regards,
The Air Reviews Team

2024年7月23日

For a free app you get a lot of good options for customizations and fits into the website well. It looks good and works well, but there were a few glitches that came with it. But the support was very good, I talked to Pamela from IT and Nikita the technician was able to fix all my issues very quickly. Great support team with a solid app structure and good customization.

Happy Lad
美國
使用應用程式 6個月
Air Apps 已回覆 2024年7月31日

Hi Happy Lad,

Thank you for your detailed feedback! We're pleased to hear you're enjoying our app's customization options and overall integration.

We appreciate you mentioning the glitches you encountered. Our team is always working to improve the app's performance.

It's great to know that Pamela and Nikita were able to quickly resolve your issues. We're proud of our support team's dedication.

Thanks for choosing Air Reviews. We're committed to continually enhancing your experience.

Best regards,
The Air Reviews Team

2024年9月5日

Best customer support. I had an annoying glitch with my product star rating being duplicated and I tried fixing it myself but had no luck. So I contacted the customer support for assistance and they got it fixed in no time. Huge thanks to Penelope and Charles from Avada customer support for helping me out.

Elexone
阿拉伯聯合大公國
使用應用程式 4個月
Air Apps 已回覆 2024年10月3日

Hi Elexone,

Thank you for your kind feedback! 😊 We’re glad Penelope and Charles could quickly resolve the product star rating glitch for you. It’s great to know our support team could help you out in no time. We're always here whenever you need assistance!

Best regards,
The Air Reviews Team

2024年9月14日

Exceptional Support from Hana!
Hana has been incredibly helpful in assisting me with the AirReviews Shopify app. From the moment I reached out, she was quick to respond and provided clear, step-by-step guidance to resolve my issues. Her patience, knowledge, and dedication to customer satisfaction are truly commendable. Thanks to her support, I was able to get everything up and running smoothly. I highly recommend working with Hana and the AirReviews team for anyone looking for top-tier customer service!

themiraclebrands.store
美國
使用應用程式 4個月
Air Apps 已回覆 2024年10月3日

Hi themiraclebrands.store,

Thank you so much for your glowing review! 🌟 We’re thrilled to hear that Hana was able to provide such clear and dedicated support to help you get everything running smoothly. Your kind words mean the world to us, and we truly appreciate your recommendation. We're here whenever you need us!

Best regards,
The Air Reviews Team

2024年8月14日

This app is great, but better yet, their support team. It's truly fulfilling to partner with companies that are ready to jump into action to help you succeed. This makes us choose Air reviews again and again

Kawaink
德國
使用應用程式 6個月
Air Apps 已回覆 2024年8月30日

Hi Kawaink,

Thank you for the kind words! 😊 We’re so glad to hear that our support team has made a difference for you. It’s partnerships like this that drive us to do our best every day. We're thrilled that you continue to choose Air Reviews!

Cheers,
The Air Reviews Team

2024年9月10日

Got helped by Tiana!! She was so patient with me. I'm not that great with shopify apps but she helped guide me through it really well. Great customer support

Apojai
加拿大
使用應用程式 5個月
Air Apps 已回覆 2024年10月3日

Hi Apojai,

Thank you for your kind words! 😊 We’re so glad to hear that Tiana was patient and helped guide you through the process. It’s great to know that you had a positive experience with our customer support. We're here anytime you need us!

Best regards,
The Air Reviews Team

2024年9月4日

Great app! It does what I want it to do.
I wasn't very good at using it at first, but Hana, the customer service, helped a lot, thanks!

Sparesbarn
中國
使用應用程式 6個月
Air Apps 已回覆 2024年10月3日

Great app! It does what I want it to do.
I wasn't very good at using it at first, but Hana, the customer service, helped a lot, thanks!

Sparesbarn
China
6 months using the app